really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
9,026 miles

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problem #5

Oct 152009


  • 7,500 miles
Within one year of purchasing the vehicle, engine cluster lights started coming on. Air bag warning, ABS, traction control, check engine and brake warning lights as well as the speedometer failing to work. We have had the vehicle in over 12 times in the past 5 years for this recurring problem. The vehicle is now out of warranty but the problem is still happening. I have been told by a non Chrysler mechanic that the harness that goes to the ABS module has a connector near the wheel well. The dealership has tried on many occasions to seal this connector. I understand later models have a corrected harness. The mechanic told me the connector was repaired previously by splicing the wires of the harness near the connector. This was not a factory authorized repair. The connector and the ABS module are once again fried and melted. The vehicle has never had ABS, traction control or air bags working for more than a month after each repair attempt. Since the warranty expired on the vehicle, I have had it in one time for a repeated attempt to fix it. I had a battle trying to get the work done as a warranty issue. They charged me over $300 to trace the problem which it had been in for 11 times earlier. I am through trying to get this dealership to repair the problem. My wife is currently driving a car without ABS, traction control or air bags.

- Merritt Island, FL, USA

problem #4

Oct 272005

Durango 8-cyl

  • Automatic transmission
  • 33,000 miles
I had a wreck in my 2004 Dodge Durango 10/27/05. My airbag did not deploy nor did my shoulder restraint keep me from hitting the steering column.

- Bartlett, TN, USA

problem #3

May 262004


  • miles
My 2004 Dodge Durango has been taken in for repair for a defect in the air bag system several times without anyone being able to repair it. The defect is in the new system of passenger seat air bag where the seat weight decides if the air bag should be on or off. My system disables the entire system on a regular basis for no apparent reason and the seat has to be recalibrated for the light to be reset. This is very alarming as I drive most of the time without any air bags. One time when it was in for repair the dealership gave me a 2005 Dodge Caravan to drive and it also had the main airbag light as well as the passenger light on and when I inquired as to why I was told by an employee that all of the Caravan came in that way and were awaiting sensors. Mine was never determined to need a sensor because all they do is see what the main computer says and it keeps saying to recalibrate the seat which seems obvious that there is more to it. I think this design is flawed and is a very dangerous situation for the general public to be placed in and it needs to be investigated. I am trying to get Chrysler to give me a refund as the Michigan lemon law states but they are dragging their feet. I know of other people who have 2004 Durangos and have had this problem also. I can imagine how many people are driving around with these vehicles every day without the safety of air bag and are trying their best to get the dealerships to repair it without the dealerships knowing how to.

- Brownstown, MI, USA

problem #2

May 022005


  • miles
Since purchasing my 2004 Durango I have continueously had problems with the air bag light coming on and disabling the whole system. I have had it in for repairs with 2 different dealerships 7 times. It seems to be a problem with the new passenger seat technology where the seat itself determines if the air bag should be on or off by weight. Instead of working properly mine just shuts the whole system down when it is confused such as someone exiting that seat while the vehicle is running. Nothing is showing the the computer exect that the seat needs calibrating. No one seems to know why this keeps happening but when I got my loaner, a new Dodge Caravan this vehicle also had the air bag light on and when I inquired I was told that all the Caravan that came in had this problem. It seems to me that there is something terribly wrong with this system and I would rather have a system where I can turn off or on the airbag instead of driving with no air bag protection at all.

- Brownstown, MI, USA

problem #1

Dec 202004

Durango 8-cyl

  • Automatic transmission
  • 4,630 miles
I was returning from a luncheon with an estimating fire marshall for West Virginia and a nicholas county deputy sheriff. When driving home to braxton county I suddenly felt a sudden jerk in the steering wheel, and then began to lose control of the vehicle. I struck a guard rail head on, and the air bags failed to deploy. Vehicle then rolled several times, entrapping me inside and upside down. It was noted later that the left front wheel had broken loose. No other vehicles were involved. I was transported to braxton county memorial hospital where I was examined and kept over night for observation. I sustained no broken bones, but suffered several contusions which caused sever pain. Dealer was told the next morning when I was released from the hospital, but was only interested when the insurance adjuster would be here to look at the vehicle. It is a 2004 Dodge. Durange manufactured in November 2003. I am very upset at the dealer and the manufacturer of the vehicle due to the fact that I was in to the garage on December 17th for a recall on the positive batery cable to be fixed due to rubbing on the upper control arm. I responded to the recall notice the very day I received it. I ask the mechanic to put the vehicle on the hoist, and at least look at the front end componets, but was told that it was a 2004 model, and it was not subject to a recall concerning that problem, and that they were very busy. Thank you in advance for you time in this matter, and I hope it will prevent someone else from having the same experience I did, and save them the pain and suffering I am, or the possiblity of being killed. I investigated automobile fatalities often in West Virginia. I don't want myself or anyone else to be a statistic.

- Gassaway, WV, USA