The contact owns a 2004 Dodge Durango. In September 2009 she noticed smoke coming from the electrical instrument panel. A local mechanic stated that the failure was caused by plastic within the cluster panel. The dealer stated that the failure was repaired per recall 07V092000 electrical system: Instrument panel; however, when the vehicle was towed to the dealer they found that the recall was not repaired. After the dealer repaired the instrument cluster the horn and seat belt failed to operate normally. The dealer stated that failure was not caused by the recall repair; therefore, they are not responsible. The failure and the current mileage were not available. Updated 12/30/09 also when the consumer unlocked the vehicle manually, the alarm goes off and will not stop. Updated 12/30/09

- Hudson , MA, USA

I hydroplained off the road, and hit a telephone pole at about 60 mph. I smashed the driver side fender into the motor, and broke the frame. Also, I broke both seats in the front back.the Dodge investigator totaled it. I asked Dodge what the were going to do, they said that I had to hit the pole directly in the front. I guess the front fender isn't front enough, or breaking the frame in the front isn't enough. The seats broke back and my seatbelt didn't keep me in my seat, I ended up in the back. I am still having problems with my broken wrist, L and my shoulder. The hood is smashed against the windshield, the front bumper tore off.

- Mankato, MN, USA