10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 21,681 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2005 Dodge Durango. While obtaining a sticker for her vehicle, the dealer stated that the lower ball joints were failing and the vehicle should not be driven. The dealer was unable to assist because the VIN was not included in the recall and the mileage exceeded the warranty. The recall number was unknown. The failure mileage was 55,000 and current mileage was 60,000.
- Gassaway, WV, USA
I was driving approximately 10 mph and I felt a jolt. Then car leaned to the left slightly and then jerked sharply to the left about four to five feet into a cement pillar. I had to get out of the car through the passenger side because the driver's side door was pinned shut by the pillar. When I got out and walked around to the driver's side I saw my left front tire laying flat parallel with the ground, pinned partially under the vehicle. All of the components of the tire (the brakes, suspension, brake line, etc.) were still attached to the tire. Where the upper ball joint should have been there was a large crack in the metal, and the tie rod was snapped. There was damage to the front left side of the vehicle due to the impact with the pillar. I am currently in litigation with the manufacturer because they were saying it was my fault. I was driving a 2005 Dodge Durango with 2042 miles on it that was purchased on 11/30/04.
- Cleveland Heights, OH, USA
- Peapack, NJ, USA