10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
30,360 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2011 Dodge Durango:

Unsubscribe any time. We don't sell/share your email.

problem #77

Nov 012021

Durango

  • miles
vehicle keeps staling on road while operating, AND has THE BRAKES SYTEM failure. No brakes, brake booster had failed and also has recall part for brake booster.. the safety of my entire family was put at risk, I almost crashed into traffic. vehicle was taken to local dealership, was told FUEL PUMP relay has recall. no parts available, ONE YEAR LATER, STILL WAITING AND STILL NO PARTS AVAILABLE. VEHICLE HAS CHECK ENGINE LIGHT ON. ITS APPEAR AFTER BRAKES SYSTEM GAVE OUT.

- Ontario , CA, USA

problem #76

Apr 202022

Durango

  • miles
Rear-ended into another vehicle. Car resisted braking

- Moscow, ID, USA

problem #75

Mar 232020

Durango

  • 80,030 miles
My car cuts off sometimes when I'm coming to a complete stop and also does it when breaking to make a turn. Cuts off in the middle of a turn. Very dangerous. At first it was infrequent but its happening once or twice a week. Usually this happens on city streets, hasn't happened on the highway yet.

- Philadelphia, PA, USA

problem #74

Dec 312019

Durango

  • miles
Says incomplete recall, no remedy available for the fuel pump relay or brake booster. I have a problem currently with the fuel pump relay with my vehicle sputtering to start occasionally. Need to get this taken care of asap! car sits on sputtering after pushing the start button and sometimes won't shut off from that unless I relatedly hit the start/stop button again

- New Alexandria, PA, USA

problem #73

Sep 212019

Durango

  • 260,000 miles
The emergency brake cable simply broke upon regular deployment. The failure happened on a low grade hill, not a steep hill. The dealership, king's Dodge, cincinnati, reported the cause of failure was weather corrosion to the components. The estimate to repair it was very expensive. I've never had an emergency brake fail on any of my previous Dodge vehicles.

- Noblesville, IN, USA

problem #72

Nov 272018

Durango

  • 136,500 miles
When driving at highway speeds and slowing down to stop or exit the road via off ramp or turn, the vehicle will randomly stall causing brakes and steering to become non-responsive. There is no warning prior to vehicle shutting down. It happens suddenly and randomly. It always appears to be when slowing down to exit a road or take a turn. I have to coast the vehicle until it stops and put it into park or neutral to start it again. It works fine until the next time. It has happened six times in the last month.

- Reston, VA, USA

problem #71

Dec 012017

Durango

  • miles
The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA campaign numbers: 15V879000 (electrical system, interior lighting) and 17V572000 (service brakes, service brakes, hydraulic). The dealer (swope Chrysler Dodge Jeep Ram, 1012 N dixie ave, elizabethtown, ky 42701) was contacted and stated that they completed the repair for NHTSA campaign number: 17V572000 (service brakes, service brakes, hydraulic); however, the parts were unavailable for NHTSA campaign number: 15V879000 (electrical system, interior lighting). Upon leaving the dealer and conducting her own research, the contact found that the recall repair could not be completed within the 15 minute time frame after dropping off the vehicle. In addition, the contact stated that the recall was still opened per the VIN. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Elizabethtown, KY, USA

problem #70

Jul 112018

Durango

  • 104,875 miles
The contact owns a 2011 Dodge Durango. While driving 40 mph, the brake pedal was depressed, but failed to engage. In order to avoid a rear end collison, the contact swerved to the left and drove onto a grass median. The contact stated that the brake indicator illuminated. The contact called deery brothers Chrysler Dodge Jeep Ram Iowa city (651 highway 1 West, Iowa city, ia 52246, (319) 887-9000), but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,875.

- Iowa City, IA, USA

problem #69

Jun 112018

Durango

  • 86,600 miles
My car would not downshift, I was going 50 mph on freeway and it was raving by itself at 5-6000 rpms....at dealer now they tell me I need a new transmission cooler!!! this vehicle has been a complete lemon, headliner caught on fire while I was driving, due to recall on visors which had already been performed. Alternator caught on fire due to recall they had no fix for..engine heads replaced, recall...totally unsafe, as my vehicle lost all power, lights steering, when alternator went out.

- Fairfield, CA, USA

problem #68

Jul 102017

Durango

  • miles
The contact owns a 2011 Dodge Durango. The contact stated that the manufacturer exceeded a reasonable amount of time for NHTSA campaign numbers: 17V572000 (service brakes, service brakes, hydraulic) and 17V435000 (electrical system). Carbone Dodge Chrysler Jeep Ram (5017 commercial dr, yorkville, NY 13495, (315) 736-3371) confirmed that the remedy was not yet available. The manufacturer was also made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Marcy, NY, USA

problem #67

Jan 252018

Durango

  • 78,880 miles
I was driving home from work at night. My battery light came on. Just got a new battery a few months ago when wiring harness was replaced, because of headliner fire, due to sun visor recall. So, I pull into a parking lot, all kinds of strange lights started flashing car completely lost all power, no lights no emergency lights, nothing! looked under hood and the alternator was smoking. Called corporate said it was a recall but they do not have a fix for it. I have to come out of pocket and pay for repairs and be reimbursed by Dodge. It also ruined my battery. Car is still being serviced so don't know if anything else was damaged as of yet. I will update.

- Fairfield, CA, USA

problem #66

Jan 252018

Durango

  • 78,000 miles
My car lost all power!! while I was driving home from work at night. Would not even lock. No lights, no power at all. I was attempting to drive my commute home about 20 miles at night.

- Fairfield, CA, USA

problem #65

Nov 222017

Durango

  • 72,500 miles
Follow up to previous complaint, running out of characters and files not uploading. The vehicle has slowly but increasingly becoming harder to slow down. Day by by, the vehicle requires more and more brake pressure. Not a single dealership has parts for both outstanding recalls on my vehicle (T59- brake booster water shield and T-36 - alternator at exceptional risk of catching fire.) mopar has no idea when the parts will be available either. According to the NHTSA policy for automobile manufacturers who issue recalls, they must do so in a timely manner. For T59, the water shield affecting braking ability being issues in November of 2017, coming into January of 2018 still with no parts is absurd even more absurd than that is the T36 recall of several different models, stating that the alternator can potentially catch fire which could also lead to a very devastating situation. That recall was issued in June of 2017 and it is January of 2018 and those replacement alternators are still not available. My car has become a ticking time bomb just waiting to go off and I do not feel like Dodge is taking these recalls seriously enough. I do feel like the braking issue recall has contributed to my accident in November, creating a point on my driving record, and now a dmv hearing for driving competency. The safety of my vehicle has been compromised severely, which compromises my safety, my passengers safety, and all of the other drivers on the road as well. Dodge/mopar seems to not care very much about these issues and keep referring me to the dealerships. Ive been trying to get in since November before my accident to have the water shield evaluated and brakes as well for damage. And given the history of recalls for my vehicle alone, the other 2 recalls for vanity mirror wiring potentially catching fire and also fuel pump failure, my Dodge met the criteria for both.

- Fountain Valley, CA, USA

problem #64

Nov 222017

Durango

  • 73,500 miles
2 separate recalls on my vehicle after my vehicle has already had 2 other recalls repaired. The first one is T59 regarding a brake booster water shield. I received a letter regarding the recall a week or so before thanksgiving and it just stated 'important safety recall'. I start making phone calls to dealers and even schedule an appointment with the provided phone number at huntington beach Dodge to have the vehicle inspected. When I showed up to my appointment, the service advisor was rude and ended up telling me that he just put his last parts on another vehicle. I had an appointment. I showed up for nothing. So I call around since November of 2017 to find a dealer with the parts. Nobody had them and not one dealership seemed to be in a hurry to remedy the recall, telling me 'it's not that big of a deal'. well it is actually, because when I look at the carfax report on this vehicle, the first 7 months since it was brand new it was in Oklahoma used as a rental car for 17,000 miles until it was sold. It was also in Oklahoma during the winter months where it's raining and snowing, falling perfectly in line with the recall. The vehicle to this day has yet to be inspected for numerous reasons including all contacted dealerships missing the parts needed for replacement and lack of availability of local dealerships to service the vehicle. Low and behold, a week after receiving that recall notice, I ended up in a collision with another vehicle because I could not slow down in time and had to take a point on my driving record and potentially have my premiums raised. Not only that, the California dmv has issued me a mandatory hearing in which I have to retest in order to determine my ability to drive. A few days ago, I received a different notice that now reads 'urgent recall' and I'm still having the same issue getting the vehicle in for service, while I drive with adefect * (recall related incident)

- Fountain Valley, CA, USA

problem #63

Oct 022017

Durango

  • miles
The contact owns a 2011 Dodge Durango. While reversing the vehicle to park in a parking area, an abnormal noise was heard. The vehicle was turned off and, when it was restarted, the abnormal noise continued. Upon inspection under the hood, the contact observed smoke and flames. A fire extinguisher was present to extinguish the flames. The alternator assembly was disconnected, but it had burned along with other nearby parts. The vehicle was towed to the dealer (dwayne lane's Chrysler Jeep Dodge Ram, 10515 evergreen way, everett, wa 98204, (425) 267-9000) and the part was replaced with the same part and the battery. The dealer indicated that the part was unavailable for NHTSA campaign number: 17V435000 (electrical system). The vehicle was included in NHTSA campaign number: 17V572000 (service brakes, service brakes, hydraulic) the manufacturer was notified of the failure. The failure mileage was not available. VIN tool confirms parts not available. Parts distribution disconnect.

- Stanwood, WA, USA

problem #62

Nov 162017

Durango

  • miles
The contact owns a 2011 Dodge Durango. The contact stated that the battery indicator illuminated. Upon turning the vehicle off and on, the indicator did not illuminate again. The day after the warning indicator flashed, while the contact was reversing the vehicle out of the driveway, the instrument panel warning indicators flashed, the lights flashed, and there was a loss of power. The vehicle was parked near the contact's residence. Upon turning the vehicle off, it failed to restart. The contact was not notified, but the vehicle was included in NHTSA campaign numbers: 17V572000 (service brakes, service brakes, hydraulic) and 17V435000 (electrical system). The dealer (all american Chrysler Jeep Dodge Fiat of san angelo, 4310 sherwood way, san angelo, tx 76901, (325) 284-3032) indicated that they would schedule an appointment on 11/27/17. The dealer stated that they would replace the alternator assembly with the same part, but the part was unavailable. The manufacturer was notified of the failures. The failure mileage was not available. Parts distribution disconnect. VIN tool confirms parts not available.

- San Angelo, TX, USA

problem #61

Nov 192017

Durango

  • miles
I have received a recall for the alternator diode thermal fatigue and still have not gotten any response to fix my vehicle. The recall for the brake booster was out September and here it is November and I have not been made aware of this recall. I found the recall on line.

- Campbell, TX, USA

problem #60

Aug 132017

Durango

  • 130,000 miles
The contact owns a 2011 Dodge Durango. The contact stated that while driving at 30 mph, the contact heard an abnormal noise when the ABS warning light illuminated. In addition, all of the warning lights illuminated, the A/C failed then the radio and then the vehicle loss all power. The contact was able to pull the vehicle to the side of the road. The vehicle was not able to restart. An eyewitness (family member) was contacted and able to assist and notice the battery was extremely hot and the power cable to the alternator. The eyewitness disconnected the alternator, replaced the battery, and drove to the contact's home. The dealer (Ram country Chrysler, Plymouth, Dodge, Jeep, located at 36111 us -90, del rio, tx, 78840) was contacted at 888-636-1505 where they advised that the vehicle was not included under the NHTSA campaign number: 17V435000 (electrical), however that the vehicle could be schedule to be brought in to be diagnosed. The vehicle was not diagnosed due to the diagnostic fees. The manufacturer was made aware of the failure and confirmed the vehicle was not included in the recall, however that she would escalate the failure but no additional assistance was provided. The failure mileage was approximately 130,000.

- Del Rio, TX, USA

problem #59

Jul 022017

Durango

  • 90,000 miles
Factory wired tow package not setup correctly. Built-in brake control wiring harness not receiving voltage when brakes applied/no voltage received from stop light switch to port/wiring harness.

- Delanson, NY, USA

problem #58

May 062017

Durango

  • 74,000 miles
Tamara recall vehicle won't start wiper keep going on and they are off it has a bad tipm the brake system makes a lot of noise.

- Presidio, TX, USA

Read the next 20 complaints »