10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
61,946 miles

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« Read the previous 20 complaints

problem #27

Mar 072018

Durango

  • 98,000 miles
While driving after a 30 minute commute and entering stop and go downtown morning commute traffic, (slow, driving on city streets bumper to bumper traffic) my Durango began to smoke from the engine compartment into the cabin. No warning lights came on during the entire experience. All temp gauges showed normal. The car became increasingly hard to drive, feeling transmission slippage. More smoke came from out of all sides of the hood. Upon exiting the vehicle and checking the hood, I could see fluid coming out from under the passenger side front engine compartment - towards the front of the car. When I lifted the hood, the engine was fully involved in flames. I dropped the hood closed and ran to the other side of the street. Withing 15 minutes the entire front end of the car was burned out, hood and various other parts melted. Car had to be totaled by the insurance Agency.

- Mandeville, LA, USA

problem #26

Feb 032018

Durango

  • 80,000 miles
I have had many problems with my 2011 Dodge Durango. I bought it in 2012. Since then it's been in and out of the shop. I think if I'm bot mistaken its been service more then 10 times. They have replaced the tipm in the past. Well it's been a while but recently it started acting up again. I was driving and all the guages on the dashboard went crazy. Turning off and on all the warning light started turning on and off also. My windshield wipers turned on also. The heater turned on I couldn't turn it off. As I was driving I couldn't even control the steering. It was the scariest thing like my car was possessed. This is unbelievable that a vechicle you so much money can just do this. I was scared for my and my children's safety. And there was nothing I could do. I tried my best to stay calm and I just foced on getting home. Which is where I was headed. I made it home parked in the drive way. NY car barely cleared tge sidewalk into the driveway and wouldn't move any farther. It was making an ugly loud rumbling noise. And it started smoking alot out if the exhaust. It shut off and hasn't turned in since then. I sat there trying to caln down because my adrenaline was going from being scared for my children. And also my extended warranty has expired so any repair cost will have to be paid out of pocket. I remember when I told my husband I wanted a Dodge Durango. Because it was my dream vehicle. Now it's more like a nightmare. If my friends ask if I like my Durango and if I would recommend they buy one I tell them no. This is sad because we have always been a Dodge family.. and now im sitting at home with no vehicle to get my kids to school. And I can't even get to work either. Money down the drain. You would think Dodge would make a dependable car for their loyal customers.

- Corpus Christi, TX, USA

problem #25

Oct 252017

Durango

  • 62,000 miles
Under light acceleration these is a rattling/ vibration from front driver's side. Typically between 1000-3000rpm in any gear or road condition. Sound is easily audible from inside from all passengers. Have replaced wheel bearings, struts, sway bars trying to fix with no luck. 5.7 hemi, automatic, auto AWD/4low

- Alliance, NE, USA

problem #24

Jul 222017

Durango

  • 105,000 miles
I was driving along the highway and the truck suddenly jumps into 4lo, so I toggle with the AWD transfer case switch, and after a few minutes of doing so it finally starts driving right. It happened with my wife and son, and they were almost wiped by a 18 wheeler when it jumped into 4lo and slowed down abruptly and then just died on the highway, this has happened a number of times, now the transfer case is damaged, and the transfer case switch is no longer available because they are faulty. It got so bad that it stopped changing gears, it would only go to park, but it wouldn't engage because of the switch cancelling out the transfer case motor.

- Maumelle, AR, USA

problem #23

May 042015

Durango

  • 60,000 miles
When I shut off engine and exit the vehicle, I lock the doors. When I put the key in my pocket and walk away, the vehicle will either lock or unlock just by walking with the key in my pocket. Most recently, when walking with in pocket, the front windows roll down.

- Tucson, AZ, USA

problem #22

Sep 282017

Durango

  • miles
Car wont run I switch the key on it sounds like the engine entirely shaking and it just sounds like its going to start but it doesn't it shuts off on it's own. I got this car from carmax summer of 2014 I'm still paying for it every month I've fixed it out of pocket for the alternator. Which was one of the recalls it had. I took it about two months ago to the Chrysler center near by and had even more various recalls taken care of. I'm really disappointed that this time I called and checked in with the Chrysler center I took it to is saying there's no new recalls on my car. I shouldn't have to pay monthly for a car that I cant depend on its now sitting in my driveway. I need help.

- Victorville, CA, USA

problem #21

Jun 292017

Durango

  • 69,810 miles
Burning smell coming from front vent area.no warning lights came on, no check engine light, nothing. Car is not heating up..then all of a sudden a poof of white smoke comes out from front dash somewhere? do not know exactly where as I was driving on freeway at the time. It stopped within a few seconds. Got home and button to open garage not working.also bluetooth stopped working. Don't know whats going on but seems to be electrical and unsafe.smells like wires burning

- Fairfield, CA, USA

problem #20

Jun 292017

Durango

  • 95,000 miles
My car has been unexpectedly been shutting off while driving in the middle of roads for at least the past two years. Maybe about five times now. And now hat I think of it, at least two of those times I was turning or attempting to.took it in while my extended warranty was valid and they said it isn't covered. Even if not, this is so dangerous! if I hadn't of recognized the problem this morning, I would have been creamed by about ten cars coming my way. The fcw light comes on and the entire vehicle shuts off. I have done the cleaning thing and obviously they know at the dealership this is an issue but I don't know what else to do. Is it going to take someone being plowed into in order for them to have to fix it?

- Fort Walton Beach, FL, USA

problem #19

May 032017

Durango

  • 68,000 miles
May 2017 my daughter was driving her 2011 Dodge Durango with 68K with two kids in the car, the battery light came on and then went completely dead shortly after. We got it to an electrical shop to find the battery was dead and the 180 amp alternator had stopped operating. After some researching I found a recall (P60) and it only applied to 160 amp alternator. I called Chrysler (case #31556595) to see if they could help and was denied. We had to pay for the repair which cost me $400.44. I feel this is a safety issue that should be included in the recall.

- Brockway, PA, USA

problem #18

Jun 252017

Durango

  • 110,000 miles
Several times a week with no specific time of day, heat outside, drive time etc., my 2011 Dodge Durango will act like it will start and it will continue to turn over and over until it finally stops. Eventually after a few tries, it will start. We changed the battery thinking maybe it was that, but nothing...I have read a few "complaints" that have had the same thing and they are saying it is a tipm problem. My vehicle isn't under the recall list, but it is within the year they are recalling it.

- Indianapolis, IN, USA

problem #17

Feb 222017

Durango 8-cyl

  • miles
2011 Dodge Durango. Consumer writes in regards to vehicle not being repaired properly by dealership. Updated 06/21/2017

- Kingsport, TN, USA

problem #16

Mar 262017

Durango

  • miles
Dodge Durango was starting with issues 1 month ago with turning on. When pushing the start button it would make the sound as if trying to turn on but could not turn on completely. After 4 to 5 times of continuous pushing the start button, it would finally turn on, but than at times it would shake and shut off right away. While driving the Durango Sunday, I approached a stop sign, made a complete stop, than pushed the gas to go, but the Durango would move. I pushed the gas several times but nothing happened. I turned the Durango off and it would not turn on anymore. Very unsafe. The mechanic said he believes it is the tipm but will be running more test. I've read several reviews of this same issue. It needs to be addressed.

- Bakersfield, CA, USA

problem #15

May 052016

Durango

  • miles
I have had a recall since the beginning of last year, each time I contact a dealer they are stating that parts are not available my car is experiencing electrical issues.

- Houston, TX, USA

problem #14

Nov 012016

Durango

  • 100,000 miles
On no 1, 2016 when I was going at work, I was driving on West park hwy (houston, tx), and suddenly my car stopped working in the middle of the road, all the system has stopped working, and the front car started smoking (burn, & fire). And I survived by the grace of god. I call the towing services so as to move the car from the hwy to my house. And I can't really tell you what exactly happened. But the constancy is, my car is not drivable until now. And my insurance company sent some expert so as to assess the risk, and they told me what happened is the defect of the constructor (Chrysler group llc), because there are more than 300 hundred cases of complaints similar with my explanations. And from this day to now, I am traumatized by this incident. It is the reason that I am writing to you so as to solve this hazard or main issue. And actually my car is parked at home (15770 bellaire blvd, #2107, houston, TX77083). My insurance claim number is: State farm: 53-0079-5S5. N.B.: I also attached the towing receipt issued by the towing services.

- Houston, TX, USA

problem #13

Jul 032016

Durango

  • 88,000 miles
My VIN number is not on the recall list for recall P60. But my truck just had to be towed due to battery light coming on and about 20 mins later smoke coming from the hood loss of power steering them a dead truck with a key stuck in the ignition. While driving before any of this happen there was a lack of motion on the truck it did not want to go. The computer system started to malfunction flashing on and off telling me to buckle my seat belt, which I had mine on and so did my children! now I'm having to pay a deductible because mine VIN is not listed with the recall P60. All the signs point to this recall I am not happy

- New Braunfels Tx, TX, USA

problem #12

May 032016

Durango

  • 115,060 miles
I had a battery light in the morning, but my battery was new. As I was driving my air conditioning stopped working, my radio screen flashed, went off and the entire car died while in motion, I barely stopped in time. The engine wouldn't even try, and me and my two infant children were stranded in the middle of a busy street in 100 heat. The police officer had to help us, we called a tow truck to take us home. The mechanic who looked at the car said the alternator internally grounded and fried the computer and the battery and explains the burning smell just prior to the car dying.

- Mesa, AZ, USA

problem #11

Apr 042016

Durango

  • 79,000 miles
Upon starting the vehicle in a parking lot, a dead short permanently damaged the alternator and the alternator permanently damaged the battery. This issue was sudden and without warning. The car was running fine prior to this occurrence. The short was serious enough to cause a fire, although a fire did not occur. I was told this was a fortunate bit of luck. I have been informed that there is a recall for this exact issue in other vehicles in the same model year, however my vehicle is not included at this time. I had to pay a significant amount of money for this issue (diagnosis, parts and labor).

- Grand Prairie, TX, USA

problem #10

Dec 222015

Durango

  • miles
Purchased new 2011 Dodge Durango in 2011, I wasl driving to work this week locally and Dec 22,2015 battery light came on. Before the light came on I was driving with kids in the card and smelled burning in car thought it was exhaust from outside traffic. Another day my mom was in the car with me going shopping and she said she smelled something burning. Battery went because alternator was bad as per the auto place the wires were burned according to autoplace alternator bad, I contacted Dodge and provided receipt copies from the auto place that the alternator was bad but they said because warranty was up at 36,000 miles they wont reimburse me and there was nothing they could do but to make a complaint to NHTSA. This needs to be recalled, I have seen over 400 complaints and safety issues, how many people do they want to get injured before they recall? dealership is no longer around. If does not get recalled I will make sure to turn this one back and never purchase from Dodge again and will contact the media to expose Dodge for putting not recalling this alternator and putting the safety of families in harms way. I hope nothing else happens, I am always in the truck with my kids and I am really nervous driving my truck now and worried if something else is going to happen when we are in the car. This should have never happened to a brand new truck. I have had used cars longer than this and never once had a problem with any issues with the cars. This is a serious matter and hope it can be taken care of immediately.

- Selden, NY, USA

problem #9

Nov 252015

Durango

  • 82,000 miles
My 2011 Dodge Durango alternator went out and my PCM. No warning car just shut down. You need to do a recall on all no matter the amp!!! I will never buy Dodge again!

- Cypress, TX, USA

problem #8

Sep 202015

Durango

  • 53,400 miles
I own a 2011 Dodge Durango citadel with 53,000 miles. Was leaving my house when the car started making a high pitched whine, turned around went back home, turned off the car, could smell burning when I got out of the car. Opened the hood and the alternator (220 amp) was smoking. If I would have driven any longer the alternator most likely would have caught fire and could have burnt my car to the ground.

- Westminster, CO, USA

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