10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
61,946 miles

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« Read the previous 20 complaints

problem #7

Jun 132015

Durango

  • 45,000 miles
While driving on the highway when I come across a rough spot that is unavoidable (with all the construction on the roads) my steering wheel starts rocking and it becomes very difficult to maintain control of the car. It resembles a flat tire. I have to really pay attention and keep the car in my lane. There is also a very noticeable rattle/noise/vibration under the car. I have had the alignment done and even purchased new tires, but so far nothing has helped.

- Killeen, TX, USA

problem #6

Jun 152015

Durango

  • 76,000 miles
We have had many problems with this SUV since date of purchase. Our latest issue is the rear hatch will not stay open and it just slams shut and over rides the safety feature of if an object or person is in the way it would go back open. Currently as it is it would crush a person, the issue makes it so we can not even use our rear hatch. There was a notice sent out by the tsb on Feb. 1, 2013 number 08-005-13 about this issue and how it needs a new software update. I have spoken to Chrysler a number of times about this issue, they said we would have to take it into a dealership and pay for it to be looked at. First that is so not right as if it is a known problem to them and they know how to fix it, second the dealership I purchased this SUV from is 2 miles from our home they refuse to work our SUV and want us to drive 80 plus miles to have it worked on., this is not right as I bought it from them why should I endure the time and exspense of fixing an issue we have no control over. We ask that you guys step in and make them make right by this and fix this issue that they know is common for this year and model.

- Payson, AZ, USA

problem #5

Aug 032015

Durango

  • 61,659 miles
I was on my way to work today when I noticed a burning smell and then the battery light came on. Due to heavy traffic I couldn't pull to the side. I got farther down the road and heard a loud whining noise. When I arrived at work I contacted the local Dodge dealership to speak with the service department about this incident. I was told that it sounds like the alternator but that my vehicle was not covered in the recent recall since I have the 180amp alternator. The recall was only for the 160 amp alternators. I was shocked since my vehicle only has 61,000 miles on it. Researching this problem online I found numerous complaints from people having the same identical problem with the 180amp alternator (with the same make model and year) that caused the recall of the 160amp alternators. I have contacted Dodge to see if they would stand by their product and do the right thing concerning this. Once again they have failed me. Consumers are reporting an average of $1400 to have the alternator replaced with no recall or warranty. I have 4 pictures of my soot covered alternator ( I am a firefighter I know what electrical soot looks and smells like). This is very concerning to think I could lose my Durango could catch fire, loose power and stall in traffic, cause an accident or have my wife stranded on the side of the road due to this.

- Lawton, OK, USA

problem #4

May 062015

Durango

  • 73,950 miles
Transmission fluid is leaking from the ac condenser of my 2011 Dodge Durango. There is purplish fluid on my driveway and the condenser is covered in fluid. When I called to inquire about the condenser, the dealership stated that there is no recall on this part and the 3 year warranty is out. They want $110 just to look under the hood to see where the fluid is coming from. Chrysler is aware of the issue because changes have been made in the 2015 Dodge Durangos. Vehicle is running a little sluggish and I am concerned that this may also be a fire hazard.

- Columbia, SC, USA

problem #3

Nov 282014

Durango

  • miles
I could not get any of the recalls fixed! 2 Dodge dealerships in my area would only look and not correct my brake issue. One dealership told me I was at the bottom of the list because I did not purchase my Durango there!

- Washington, DC, USA

problem #2

Jul 292013

Durango 8-cyl

  • 51,129 miles
Wont start just cranks and wont turn over. If start after sever times lost compression and shut down even driving it. Trembling and shaking when its starts if its starts. Not to able to start, shut off without warnings.

- Riverview, FL, USA

problem #1

Aug 202013

Durango

  • miles
My SUV stalled on me while I was driving. I kept driving it for 2 days. The stalling continued daily and it took a few attempts before the car would start. One night when I got home and parked, it sounded like I had a flat tire. However, the sound of air being released wasn't any of my tires. The sound was coming from under neath the car like where the fuel pump is located. I took it to the dealer ship and they told me that it was the battery. I purchased a new batterey and tested it out over the weekend. I continued to have the same problems and my car started making a huming sound when on and as I would drive it. The day that I was driving it back to the dealership a bunch of smoke was coming in from the ac vents with small particals. I had to turn off my ac. My car has been in the dealership for a little over a week now and so far they found that the alternator isn't working.

- El Centro, CA, USA