9.0

really awful
Typical Repair Cost:
$450
Average Mileage:
64,000 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (1 reports)
  2. replace air bag (1 reports)
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problem #2

Apr 012017

Durango Citadel 5.7L V8

  • Automatic transmission
  • 67,000 miles

I am the second owner of this car bought with 1400 mi on it. Since that time (2012) it has endured more recalls and time in the shop than I can remember. This car has been nothing but problems from leather ripping, to cruise control going out, to heated seats malfunctioning, to hood joints rattling, to ignition problems, fuel pump relay, corrosive brake parts, to the most recent check engine light which turned out to be O2 sensor to the tune of $250 to fix. I love my Dodge. I love the appearance, I love the fit and finish, the feel and comfort... but this car is a LEMON! Now this weekend my airbag sensor light came on. It did go out for a brief 5 miles, but came back on and has stayed on. Of course it is not affected by the Takati recall and it out of warranty. I did purchase an extended warranty from the dealer when I purchased the car that takes me to 10 years 120k miles.... sadly it specifically excludes Airbags! It is sitting at the dealer now waiting for the estimate but $200 is the diagnosis cost. Oh and while it's there, they will fix the last recall of the Sun visor wiring that can cause my car to catch on fire. WTF Dodge!!! this is the first and will be the last Dodge I will ever own. I never had issues like this with Ford or GMC. Dodge has replaced all of the wiring harness prior to this just a year ago. I am really hoping this turns out to be related to that and that Dodge will cover repair/replacement of my airbag. Of course it's paid for, or I would get rid of it.

- Jacquie G., Saint George, UT, US

problem #1

Jul 012015

Durango Citadel V8

  • Automatic transmission
  • 61,000 miles

This is an ongoing problem and we've taken this car to the dealer several times over the past few years for the airbag light staying on. Earlier this week the light again came on and now the dealer is saying the airbag is defective and needs to be replaced. The vehicle has 61000 and is not covered under warranty. How can this be as this is a major safety issue and the dealer confirms it is faulty. How can it not be covered under warranty, or under a product recall. There has been massive airbag recalls for 2010 and 2012 Durango' but not for 2011. How can this be possible this is a major safety issue?

- tmayer@personnel.c, Twin Falls, ID, US