10.0
really awful- Crashes / Fires:
- 4 / 1
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 39,401 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Rear-ended into another vehicle. Car resisted braking
- Moscow, ID, USA
The contact owns a 2011 Dodge Durango. The contact stated that after start-up, the air bag warning light illuminated. The contact had taken the vehicle to a dealer where she was informed that the wiring on the inside of the driver-??s side belt buckle was defective. The contact was informed that the defect was related to the air bag failure and that the buckle needed to be replaced. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle and that she would be responsible for repair. The vehicle was not repaired. The failure mileage was approximately 224,000.
- Waldorf, MD, USA
While driving lights on dash all flash, windshield wipers come on, horn won-??t work, windows won-??t work, headlights will turn off, speedometer drops to zero. Problem started a year ago. Took it to dodge and 2 independent auto repair places, with no fix. We were without the car for 4 months while waiting to see if anyone could find a fix-as far as we were told there was none. Car drove fine for a couple of months with some -??minor-?? issues-lights flash speedometer drops- pull over turn car off- everything ok. Today full electric failure! EVERYTHING stated above happened at once, in addition to feeling like I could not accelerate.
- Pikeville , NC, USA
The airbag light has come and stays in while driving scary to think it might come out on me.it says to seek professional help so I'd there any recalls on this
- Brookhaven, MS, USA
The air bag light turns on on the dash as well as chimes non-stop. This occurs when vehicle is in drive. Scary to have happening cause cautious that airbag may go off when driving.
- Las Vegas, NV, USA
The contact owned a 2011 Dodge Durango. While driving various speeds, the contact fell asleep and crashed into a barricade pole. The air bags failed to deploy. The contact sustained injuries to the head and the front passenger sustained knee injuries; however, medical attention was not required. A police report was filed. The vehicle was destroyed and towed to a towing lot. The contact called stew hansen Dodge Ram Chrysler Jeep at (515) 331-2900 (located at 12103 hickman rd, urbandale, ia 50323) and was advised to have his insurance company test the air bags. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000. The VIN was not available.
- Pleasant Hill, IA, USA
I was driving home from work at night. My battery light came on. Just got a new battery a few months ago when wiring harness was replaced, because of headliner fire, due to sun visor recall. So, I pull into a parking lot, all kinds of strange lights started flashing car completely lost all power, no lights no emergency lights, nothing! looked under hood and the alternator was smoking. Called corporate said it was a recall but they do not have a fix for it. I have to come out of pocket and pay for repairs and be reimbursed by Dodge. It also ruined my battery. Car is still being serviced so don't know if anything else was damaged as of yet. I will update.
- Fairfield, CA, USA
My car lost all power!! while I was driving home from work at night. Would not even lock. No lights, no power at all. I was attempting to drive my commute home about 20 miles at night.
- Fairfield, CA, USA
I have different problems, the airbag warning sometime comes on, the car doesn't start sometimes and stall too. The back door open when nobody is in the car. Backup camera doesn't turn on sometimes. The leather cracked in all seats. Last Sunday July, 23 2017 @ 2:00pm got on fire. Total loss of my vehicle.
- San Juan, PR, USA
Airbag service light is active. Codes being generated are B1C2D and B1D9B54. Pertaining to drivers side seat thorax airbag.
- Twin Lakes, WI, USA
While driving, the airbag warning light came on. I took the car to papa's Dodge in new britain, ct. After investigating for 3 days, they told me a wire in the A-pillar was compromised and that car's airbag system may not operate in the event of a crash. I was given two options for repair. The first was to order a new wiring harness that would put the repair cost close to $800. The second was to have the wires spliced and repaired with no guarantee for $450. I opted for the second option and the repair has held up now for a month. This is an obvious design flaw through no fault of my own that could put my family and I at risk in the event of a crash. These wires are compromised by simply opening and closing the door to enter the vehicle. When I contacted Chrysler about reimbursing me for the repair, I was given 4 free oil changes and told there was nothing else they could do.
- West Hartford, CT, USA
Air bag icon displayed on dash. Dealer replaced air bag wiring harness under front driver seat. Said it got pinched by the seat" since then inverter power plug in back seat doesnt work now needs to be replaced. Tire sensor rear driver side displayed that it had no pressure and had to be replaced. Are these things connected electrically"
- Oak Run, CA, USA
The air bag light goes off and on and also dings...very annoying. I see other complaints regarding this issue. Should be a recall!!!! I have only owned the vehicle 2 month and have had to replace the cluth fan on the A/C and the visor recall..not happy with Dodge so far. Wish I would have kept my GMC, I had no problems.
- Surpsrise, AZ, USA
My airbag light kept flashing on and off then came on and has been on every since the seatbelt light doesn't work- and was told the airbag wont work in a crash until I get the part fixed and they are asking alot to fix it at dealership was wondering if it was on recall" anyone else having issues" only on my passenger side-.
- Longmont, CO, USA
My airbag light has been coming on and off since I bought this SUV brand new. I have taken it back to the dealer they clear the code cause they said nothing was wrong. Well now it is on and wont go off, the dealer wont send me my records I have requested them through Chrysler Dodge 3 months ago. The dealer is saying I have never brought it in for that which is not true. They are refusing to fix the two open recalls they want me to drive 80 miles to get it fixed they keep saying there is a legal issue and there is no legal issue. Chrysler Dodge is believing everything they are saying with now proof. I have only this SUV for my family and now the airbags will not deploy if in a wreck and Chrysler has informed me they could deploy anytime. How is this safe"?" today I took it to a different auto place they hooked it up and got the code B1C29, low and behold went online I found 4 open complaints with the same problem, and the same service from Chrysler they are putting lives at risk. My 16 year old daughter drives my SUV and I have to worry about her cause no airbags, this is why I bought this SUV for the safety aspects. Please get them to fix this and the two open recalls. Your my last hope.
- Pine , AZ, USA
While driving my vehicle at 45mph the airbag light came on and stayed on for several weeks. I talked to Dodge dealer and they said that they have had a couple of complaints about it, but there are no safety recalls or tsb's on this issue. It went off on its own and stayed off for about a month. Same speed different time of year, the airbag light came on and this time blinked and then came on solid intermittently for about another two weeks. Called Dodge again and they said there was still no recall or tsb for this issue. It is now September and it has once again decided that the airbag light wants to come on and stay solid. Had a service appointment with Dodge and they said that they would have to charge me for a diagnosis.
- Puyallup, WA, USA
Airbag light came on and has stayed
- Washington, DC, USA
Dodge Durango citadel 2011 intermittent air bag light comes on when driving, refer to ODI id number 10475864. Took truck to dealer 7/9/2011, corrective action hard wired connector C3 53 under seat, this did not correct problem. Took truck back to dealer 8/24/2011, corrective action B1C29 intermittent problem orc module internal failure and replaced orc module. This did not correct the problem. Tool truck back third time with same problem on 9/22/12, dealer diagnosis, loose connection at left side seat thorax squib B1C29 circuit open. Pulled codes. Loose connection in left side seat squib high resistance at the connector hard wired blue/black strip and green wires checked operation airbag light off at this time. Currently the light is off.
- Horton, AL, USA
The contact owns a 2011 Dodge Durango. The contact stated that while driving at various speeds, he noticed that the air bag warning indicator was illuminated. The malfunction occurred sporadically. The vehicle was taken to an authorized dealer who advised that the failure was contributed to the air bag wiring harness. The component was ordered and the vehicle was scheduled for repairs when the part had become available. The manufacturer was notified of the problem. The approximate failure mileage was 18,218.
- San Diego , CA, USA
- Hibbing, MN, USA