10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
173,529 miles

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problem #1

Jul 142023

Durango 8-cyl

  • 173,529 miles
The contact owns a 2011 Dodge Durango. The contact stated that while driving at approximately 40 MPH the vehicle lost drive power. The contact stated that the vehicle then stalled and was not able to restart. The contact observed smoke emanating from the engine compartment. The contact stated that the fire was extinguished. The vehicle was restarted the vehicle caught fire. The vehicle was towed to a dealer where it was diagnosed that the alternator, PCM, and battery needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 173,529. Dodge Dealership who stated that the alternator burned from the inside out and caused additional damage to the PCM. Causing $3,000 worth of damage due to the faulty alternator. The FCA refuses to reimburse the contact for damages caused by alternator.

- Malakoff, TX, USA

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