pretty bad
Typical Repair Cost:
Average Mileage:
98,350 miles
Total Complaints:
3 complaints

Most common solutions:

  1. not sure (3 reports)
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problem #3

Feb 192020

Durango Crew 5.7L

  • Automatic transmission
  • 78,000 miles

Had to leave work to help my wife get the truck out of Low range so she could drive home. Replaced a transmission position sensor which helped for a few weeks, but the problem has returned after spending $350+ on the new sensor installation.

- Eric W., North Rose, US

problem #2

Sep 102019

Durango Citadel 5.7L V8

  • Automatic transmission
  • 111,000 miles

I had this vehicle less than a week, when the LOW light started flashing. The vehicle shifted from AWD to 4 LOW all by itself. Apparently, from reading other complaints on different sites, this is a common problem. SOLUTION?? There is no fix for it!!! My mechanic unhooked the sensor that puts it into 4 LOW to keep it from doing it on its own again. But that is not a fix. It is just a band aid. This vehicle is a flippin LEMON! This among other problems runs from the 2012-2014 Durango. You would think Dodge would get a brain and fix this, but no!!! People going down the road at 70 MPH and the stupid thing throws itself into low range. What do you think that will do to an engine and drive train?? Display says "key has left the vehicle" when it has not. "Cannot detect key" and the vehicle will not start. SOLUTION??? I have to pop the damn fob apart and snap back together and VOILA every thing works again. Windshield wipers have a mind of their own. They go from intermittent to high speed all on their own!! Radio presets are not kept, among other things like the temperature gauge fluctuating. I am sure there will be many more to follow.

Update from Jan 2, 2021: There is a fix for the Durango putting itself into low range. Change the low range switch. My mechanic ordered a new switch, and of course the switch for the 2012 Durango had been discontinued. Imagine that!! They also wanted him to buy another part that came with the switch for another 800.00. Just order the switch. It will fit. Costs about 80.00.

Also, the Durango motor just shuts off. Has done that to me 3 different times now. There is a recall on the fuel pump. They had another recall and now there is a recall on the recall. And again....Imagine that!!

- Rita G., Peever, SD, US

problem #1

Aug 232019

Durango Crew V6

  • Automatic transmission
  • 106,000 miles

I live in a rural area. I was driving out of my gravel driveway in 2WD. There was a muddy spot and the AWD kicked in briefly, wheels spinning for a couple of seconds. The AWD shut off immediately, with the AWD off symbol and the service AWD light on, on the dashboard. I drove about 20 feet to solid ground, shifted into park, stopped the engine, turned it on. The two new service lights were still on, but the car was driving fine. I drove it 60 miles to a repair shop to get the light checked out, at a shop my family typically goes to. The repairman said his code reader wasn't available that day.

I drove the vehicle about 500 miles, without problems, over several days. Then, I went back to the same repair shop a few days later. The code reader was available. One of the checks the reader said to do had the repairman shift into 4WD low. The car got stuck in 4WD low. The repairman spent about three hours trying to troubleshoot, diagnose the problem and get it out of 4WD low. I left the vehicle at this shop to have the local Dodge dealership look at it the next day. The dealership has said they are too busy to see the vehicle.

It has been a week and a half since the issue started. The original repair shop said it's a sensor or the Transfer Case Motor. There was a ticking noise under the vehicle, that the repairman said was likely the Transfer Motor Case and it wasn't supposed to tick. I told them to order the motor and install it. It is expensive, on back order for one week to three months, and I don't know if it will fix the problem at this point. I also don't know what the problem is or how to prevent it from happening again.

One day, about six months ago, I noticed the car was in 4WD low while I was driving down the highway, about 65 MPH, without having switched to that setting. I have shifted between the settings and with functional AWD since then without issues.

- Demetria S., Jennings, KS, US