The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to freeland Chrysler Dodge Jeep Ram (5800 crossings blvd, antioch, tn 37013) however, the vehicle was not repaired because parts were not yet available. The manufacturer was made aware of the issue. The contact was informed that dealers were receiving a limited amount of parts. The contact had not experienced a failure. Parts distribution disconnect.

- Antioch, TN, USA

The contact owns a 2012 Dodge Durango. The contact stated while driving at various speeds, the vehicle start to lose power causing several electrical issues. The contact believed that the failure was related to NHTSA campaign number: 17V435000 (electrical system). The contact stated that the check engine light and battery light were illuminated. The vehicle was taken to East hills Chrysler Jeep Dodge Ram srt (2300 northern blvd, greenvale, NY 11548) to be diagnosed. The contact was informed that the alternator needed to be replaced. The vehicle was taken to an independent mechanic where the alternator and battery were replaced however, the failure recurred. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that recalls were VIN specific. The failure mileage was approximately 165,400.

- Hempstead, NY, USA

I had just made it through an intersection and was a few miles from home. Something smelled a little "hot" even though I didn't have the radio, heat or any extra controls. Suddenly, all of the lights on the dash began flashing at me and I began losing power of the vehicle. I couldn't even put my windows up. I pulled to the side as fast as I could before losing all power, including my blinkers to warn other cars. I had to call aaa for a tow and they had to use a bypass to get the car in neutral to even tow it. They attempted to charge the car and the charging pack got extremely hot as if it was going to catch fire to the point he had to disconnect it. Meanwhile, a local fire department crew was returning to their station with an ambulance and stopped to help slow down traffic on the busy road. One of the fireman noticed sparks coming from the alternator area. That's when everything was disconnected and towed for repairs. Fast forward, the alternator and battery were replaced and the vehicle is still not functioning. The mechanic has not been able to get the car running again.

- Mckean, PA, USA

This vehicle has had intermitten no start and stall conditions while driving since December 2019. It seems to quit when slowing down for a turn, this has left my wife with a dead vehicle in oncoming traffic. This has been recalled 2 previous times and repaired but the repairs have not helped. December of 2020 Dodge finally cam up with a fix for the latest V62 recall and we had the vehicle fixed. 2 weeks later it started happening again. I would think 3 recalls and repairs for the same problem would be enough to remedy the situation. This 3rd fix took 12 months!! I wanty Dodge to do something about this vehicle or buy it back so nobody else gets killed while driving it. This vehicle had a no sell order on it so I am stuck with it.

- North Rose, NY, USA

The vehicle has had an open recall for over a year about the fuel pump relay. My vehicle has stopped running a few times while being driven on the freeway. At first, it was able to restart after a few minutes. Then, the vehicle did not start at all. Dodge says they still do not have the proper recall repair part made yet and would still replace it with the current part that has been recalled. I did need to have that done to be able to drive. After 2 months of driving an 80 mile daily round trip to work and home, it has stopped running again. I have called Dodge and tried to get the vehicle towed and fixed properly but they act like it is not their complete concern. They are currently not providing towing or a rental. This is very unacceptable for a manufacturer to post a recall and then not get it properly fixed in over a year time frame.

- Imperial Beach, CA, USA

The contact owns a 2012 Dodge Durango. The contact stated that on several occasions the vehicle failed to start. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the fuel pump relay was defective and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, T he part to do the recall repair was not yet available. Salisbury's Chrysler Dodge Jeep Ram (13939 airline hwy, baton rouge, la 70817, (225) 926-8800) was contacted and confirmed parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 100,000.

- Baton Rouge, LA, USA

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to seaside Chrysler Dodge Jeep Ram (3 geary plaza, seaside, ca 93955; (831) 394-6666) where it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle failed to start on several occasions. The vehicle also stalled while driving on several occasions. The contact was restarted on some occasions and on others, the vehicle had to be towed. The approximate failure mileage was 87,230. VIN tool confirms parts not available.

- Watsonville, CA, USA

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Gladstone Dodge Chrysler Jeep & Ram (5610 N. oak trafficway, gladstone, mo 64118, (816) 455-3500) was contacted and it was confirmed that parts were not yet available. The contact stated while driving 60 mph, the vehicle loss motive power and stalled without warning. The contact coasted the vehicle to the shoulder, turned off the vehicle, and waited for approximately 45 minutes to restart the vehicle. The vehicle was restarted and operated as designed. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic determined that the fuel pump relay was defective and needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was not made aware of the failure. VIN tool confirms parts not available. The failure mileage was approximately 190,000.

- Kansas, KS, USA

My vehicle had a alternator recall recall date was issued on July 10, 2017 I had my local Dodge dealer change the defective alternator between April and August of 2018. My vehicle was in storage for about 7 months. My battery light kept coming on on 10/25/ 2020 I had the battery and alternator tested and alternator showed was charging at 11.13V which is under the acceptable limit. I believe this should be a recall the alternator is only 2 years old nothing aftermarket is installed in vehicle to effect charging system.

- Mount Pleasant, MI, USA

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer ourisman Chrysler Dodge Jeep Ram (12430 auto dr, clarksville, md 21029) was contacted and confirmed parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Silver Spring, MD, USA

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. Mckay's Dodge Chrysler Jeep Ram Fiat (2020 frontage rd S, waite park, mn 56387, (320) 247-6624) was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while making a right turn at approximately 5 mph, the steering wheel seized. The contact restarted the vehicle and regained steering functionality. The approximate failure mileage was 133,000. VIN tool confirms parts not available.

- Clearwater, MN, USA

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called bob poynter Chrysler Dodge Jeep Ram (3020 N national rd, columbus, in 47201; (812) 372-2575) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Columbus, IN, USA

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Wasaca, MN, USA

The contact owns a 2012 Dodge Durango. The contact stated that the vehicle intermittently failed to start. The vehicle was towed to warsaw Buick-GMC (2777 N detroit St, warsaw, in 46582), to be diagnosed. The starter was replaced. The vehicle was repaired and the contact stated that she was charged $1,100 for the repair. The contact stated that while leaving the dealer, the vehicle stalled without warning while driving at 20 mph. The vehicle failed to restart. The contact waited for 30 minutes, restarted the vehicle and drove back to the same dealer. The contact stated that the technician heard the vehicle failing to start. The vehicle was not diagnosed nor repaired and remained at the dealer. The VIN was included in NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not available. The manufacturer was made aware of the failure. The failure mileage was approximately 190,000. (recall related incident)

- Claypool, IN, USA

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Carrolton, TX, USA

My car is currently one of the cars in an open recall with Dodge for the fuel pump relay. I had the fuel pump relay replaced last week 8/10/2020 since that time the car was driven maybe 4 times. The car was parked for the last four days in my garage I tried to drive it today and it stalled after 15 minutes while I was driving thankfully in a parking lot. I attempted to put a new relay on the fuel pump relay wiring harness but it still would not start. After about 5 minutes I would assume the wiring harness cooled enough I could get the car started and thankfully I was only 2 minutes away from the dealership. My car has been at a dealership three times since June 10 and twice in almost 2 weeks. The manufacturer is not helping and is telling me I have to work with the dealership. They are at a lose for what to do since Dodge is not giving them any direction. The car is not reliable nor dependable and currently has a recall on the fuel pump relay to fix the recall that did not work. I would really appreciate some assistance I cannot be the only one with a Dodge vehicle from this recall that is not have issues!

- Sparta, TN, USA

I was informed by the dealership that the fuel pump relay got too hot and caused the car to fail. How does a person know when or if this is going to happen and is this not a huge safety issue?

- Sparta, TN, USA

My Durango has stalled numerous times. The recall for the fuel pump relay recall has been performed and replaced and two new relays have been installed. The last relay lasted two months and failed completely yesterday. My car has been towed to a dealership. There is an open recall on this issue with no timeline for a fix. I was lucky enough yesterday to get the car to a parking space instead of pulling into traffic on a busy road before it died.

- Sparta, TN, USA

Car doesn't start

- Winter Haven, FL, USA

The contact owns a 2012 Dodge Durango. The contact stated that after stopping the vehicle the warning message displayed indicating a failure with the battery and smoke was present coming from under the hood of the vehicle. The contact indicated the hood of the vehicle became extremely hot to the touch during the incident and all electronics to the vehicle seized to operate. The vehicle was later towed to an independent mechanic who diagnosed that the battery and alternator was faulty and needed to be replaced. The battery and alternator were replaced and the failure was remedied. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA campaign number 14V634000(electrical system). The contact stated that the vehicle had experienced the same failure listed in the recall. The local dealer was not notified. The failure mileage was 104,000.

- Spokane Valley, WA, USA