My vechile did everything under the T36 recall and dealership is trying to stick me with the repair bill after fac told to take my vechile in due to T36 recall repairs saying my VIN doesn't fall under the recall on a 2012 Dodge Durango citadel ut experience everything in the recall I just purchased the vechile not even a year ago

- Dobson, NC, USA

I was traveling at a speed of 55 braking to make a right turn and I experienced sudden alternator failure, the battery light came up on dash followed by radio shutting off then all the light came on as a loss of power and vechile stalling, wasn't able to start the car or jump it off drained my battery, with smoke and a smell as if wire was burning had to have it towed cause wasn't drivable and wouldn't go in gear, contacted fca was told to take it to nearest dealership for repairs under T36 recall once repairs were donewas told that my VIN isnt in the recall but experienced the same as T36 recall alternator shorting out and failure now stuck with repair bills as well as 2 towe bills

- Dobson, NC, USA

I purchased my 2012 Dodge Durango, used, with approximately 75K miles. Since purchasing the vehicle, I've experienced numerous problems that began with the transmission. Additionally, the car goes into "low gear" even when you don't turn the knob. Over the past year, the car has been in the shop more times than I can count for the doors locking and unlocking on their own. I haven't been able to lock the doors when in public. My key fob hasn't worked even after replacing the battery inside. The car has set the alarm off even when unprompted. It will lock/unlock while driving.the car has stalled, while driving, at least 3 times since November 2019. For each occurrence, the vehicle was slowing/excelling with a traffic light or to turn into a parking lot. On one occasion, the car would not crank over and a red light was blinking on the dash. The lock issue began happening again and I could not get it started. It had been stationary. When I came back to the vehicle later, it worked fine with no red light. The mechanics noticed the temperamental problems but could not get the vehicle to consistently repeat the problem. I've also replaced the water pump and had issues with the air conditioning. At this moment, it doesn't want to work for the driver's spot only.

- Mckean, PA, USA

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The contact contacted zeigler Chrysler Dodge Jeep Ram of plainwell (1186 M-89, plainwell, mi 49080; phone: (269) 685-5800) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that they were unaware of when the parts would be available. The contact stated that while driving approximately 30 mph when slowing to a stop, the vehicle stalled without warning. The contact shifted the vehicle into park and restarted the vehicle. The vehicle operated as designed once restarted. The failure recurred while driving approximately 50 mph. The approximate failure mileage was 113,000. VIN tool confirms parts not available.

- Richmond, MI, USA

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the vehicle failed to start after multiple attempts without warning. The contact stated that once the vehicle was started, the vehicle immediately shut-off without warning. The manufacturer was notified of the failure and informed the contact that an interim repair was available. The contact was informed that the fuel pump could be replaced with a newer but defective fuel pump while awaiting the final repair. Blaise alexander Chrysler Dodge Jeep Ram Fiat (1080 E. college ave, state college, pa 16801) was contacted and confirmed that parts were not yet available for the recall repair. The contact was informed that the dealer would not perform the repair suggested by the manufacturer. The contact then reached out courtesy motor sales Inc (3100 pleasant valley blvd, altoona, pa 16602) and was informed that the dealer would perform the interim repair on the vehicle. An appointment was not yet scheduled for the interim repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was 90,000. VIN tool confirms parts not available. (recall related incident)

- Phillipsburg, PA, USA

The contact owns a 2012 Dodge Durango. The contact stated that while driving at various speeds, the vehicle stalled without warning. The failure recurred 5 more times. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) and the vehicle was taken to the mccubbin motors located at 301 E. clifty dr, madison, in 47250, and it was confirmed that the parts were not yet available. The manufacturer was made aware of the issue and advised the dealer to replace the relay. The relay was replaced, however the failure recurred. The vehicle was taken back to the dealer who was unable to confirm when the remedy parts would be available. The vehicle was not repaired. The failure mileage was approximately 85,000. VIN tool confirms parts not available.

- Hanover, IN, USA

Relay fuel my car stop turn on 3 times stop when was driving. What happen when not have the piece and I can drive my car? now is in the dealer wait for the repair.

- Fitchburg, MA, USA

The contact owns a 2012 Dodge Durango. The contact stated that while driving at undisclosed speeds, the vehicle stalled without warning. The contact also stated that while starting the vehicle, the vehicle experienced a misfire. The contact then received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to bud clary moses lake Chrysler Dodge Jeep Ram (12174 N frontage rd, moses lake, wa 98837) and it was confirmed that the part was not available. The vehicle was diagnosed and the contact was informed that the failure was attributed to the fuel pump failure. The contact was notified of a repair using an aftermarket part however, the part was not approved by the vehicle manufacturer. The contact agreed to have the vehicle repaired using the aftermarket part. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that he was eligible for reimbursement if the repair was paid for out of pocket. The vehicle was repaired. The failure mileage was 66,000. VIN tool confirms parts not available.

- Moses Lake, WA, USA

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. Tallassee automotive (1618 gilmer ave, tallassee, al 36078, (334) 283-6815) was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that on several occasions while attempting to start the vehicle, the vehicle failed to start-up. The vehicle was taken to the same dealer and the starter was replaced three times. The contact stated that there was an abnormal noise coming from underneath the vehicle at various speeds. The contact stated that the failure was related to NHTSA campaign number: 11V487000 (engine and engine cooling) however, the VIN was not included. The manufacturer was made aware of the failure. The approximate failure mileage was 135,000. VIN tool confirms parts not available.

- Tuskege, AL, USA

The contact owns a 2012 Dodge Durango. The contact stated while driving 50 mph, when the vehicle stalled without warning. The vehicle was restarted and taken to dadeland Dodge Chrysler Jeep Ram located at 16501 S dixie hwy, miami, fl 33157, (305) 278-9994, where the vehicle was diagnosed and the contact was informed that the fuel pump relay needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was included in NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The manufacturer had been informed of failure. The failure mileage was approximately 45,000.

- Winter Park, FL, USA

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called three unknown dealers and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated while driving 30 mph, the vehicle independently decelerated from 30 mph to 10 mph. The contact stated check engine warning light was illuminated. The vehicle resumed normal operation after the vehicle was turned off and restarted. The vehicle was taken to independent mechanic where it was diagnosed and the mechanic retrieved the fuel failure detection code. The dealer was contacted, and stated that currently there was no fix for vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 110,000. VIN tool confirms parts not available. (recall related incident)

- Ordway, CO, USA

First started with locks on doors, then fuel gage now does not start at all. Electric lights would just start going on & off while driving it would slow down and could not pick up speed sometimes while driving on street.

- Jackson, MS, USA

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the parts to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts no available.

- New Hafrtford, CT, USA

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that on occasions the vehicle was difficult to start. Neither the dealer nor the manufacturer was contacted or informed of the failure. The approximate failure mileage was 130,000.

- Bowdon, GA, USA

My 2012 Dodge Durango has lost all power while I have been driving it. Today is the 4th time this has happened in about 2 months. I have been driving and without any warning the car stops running and all electrical is gone, my dash is blank. I was almost in an accident today. I pulled out on a busy street and lost all power. I was able to stop in the middle turn lane and put it in neutral. It is very scary each time it happens without warning!!! this issue must be addressed and fixed. My safety and my family's safety is at stake! I am afraid and won't drive it on the interstate. This engine failure has happened 4 times in the last couple of months. This sounds like manufacturer recall # V62, NHTSA recall # 19V-813 with the stall condition while driving the vehicle. A fuel pump relay failure. (recall related incident)

- Lake Worth, FL, USA

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the parts to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Depauw, IN, USA

The contact owns a 2012 Dodge Durango. The contact stated that while pulling up into ann independent mechanic, the vehicle stalled while the alternator warning light illuminated intermittently. In addition, the windshield wipers operated independently with several warning lights illuminated. The contact stated that the vehicle was shifted into neutral and was pushed inside the garage bay. The contact was informed that the alternator was smoking and needed to be replaced. The vehicle was towed to hawk Chrysler Dodge Jeep Ram 7911 w roosevelt rd, forest park, il 60130 where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 17V435000 (electrical system). The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 96,000.

- Oak Park, IL, USA

The contact owns a 2012 Dodge Durango. The contact stated that while driving at 25 mph, several warning lights illuminated as the alternator started to fail. The contact was able to pull the vehicle off of the roadway. The contact was unable to restart the vehicle. The contact had the vehicle towed to (kincheloe motors, 1611 14th St, parkersburg, wv 26101) where the alternator was replaced under warranty. The contact stated that the battery had to be replaced at a cost of $400 out of pocket. Upon investigation the contact associated NHTSA campaign number: 17V435000 (electrical system) with the failure. The manufacturer had not been notified of the failure. The failure mileage was 165,000.

- Parkersburg, WV, USA

The contact owns a 2012 Dodge Durango. The contact stated that while attempting to start the vehicle, there was knocking noise in the engine. The contact was able to start the vehicle after several attempts. The vehicle was taken to hill-kelly Dodge Chrysler Jeep Ram (6171 pensacola blvd, pensacola fl 32505, (850)972-2050) to be diagnosed. The contact was informed that the failure was due to the fuel pump relay. The contact was informed that the vehicle was included in NHTSA campaign number: 19V813000 (electrical system) however, the part was not yet available for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000. The VIN was unavailable.

- Crestview, FL, USA

My car will not start due to the fuel pump relay recall

- Sharpsburg, MD, USA