3.0
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 46,162 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2012 Dodge Durango. The contact stated while driving approximately 25 MPH, the vehicle started lagging. The contact stated that the check engine warning light was illuminated. The contact parked the vehicle on the side of the road and noticed the engine coolant was low, but no leaks were found. The contact was able to drive to her residence. The contact stated coolant was added. The contact stated the coolant was low again shortly after filling the reservoir. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.
- Colorado City, CO, USA
I was taking my son to tutorials. I turned right and the steering wheel locked up. To keep from having an accident, I had to slowly veer to the left upon the median. I turned on the emergency lights. The radio was still playing, but the car had simply stopped moving. I pressed the engine button to turn the vehicle off. Then I pressed it again to restart it. It started with no problems and I continued to take my son to tutorials.
- Houston, TX, USA
In December 2011 I purchased a new 2012 Dodge Durango citadel from northtown Dodge Chrysler Jeep Ram (ndcjr), in tonawanda, NY. I am having an issues with periodic stalling without warning while driving. In April 2016 while slowing down to exit right via a thruway ramp the Durango stalled and steering wheel locked without any warning. I brought the vehicle into ndcjr on 4/30/2016 and was told that they were 'unable to make any repairs because they could not duplicate the issue'. in July 2016, my husband experienced the stalling while making a left turn. My most terrifying experience came in August of 2016 when I was on a main road in busy evening traffic, slowing down to merge into the left turning lane, and the car completely stalled and steering wheel locking again almost causing me to rear end the vehicle in front of me. I contacted ncdjr to inform them that this was happening again and that I needed my vehicle serviced. Northtown had my vehicle from 8/6/2016-8/30/2016 and I was again told, the vehicle could not be repaired because 'they could not duplicate the problem'. on the evening of Thursday, 9/29/2016 I was getting off at an expressway ramp and was sitting in rush hour traffic waiting for the light to change, and when I accelerated the car made no motion, I was again stalled without warning. Per their instruction, I contacted ncdjr and told them I was bringing the vehicle right over. They again could not "duplicate the problem" however they decided to put a tracking device on the car so that when it stalls again it can be recorded. I picked the vehicle up 6 days later on Wednesday, 10/5/2016. I feel that I have been more than patient and have been through all of the proper channels, however, I am being asked to continue to put my family, myself and others at risk by driving a car that is unsafe to have on the road in this condition.
- Amherst, NY, USA
Pulled out into traffic and vehicle went into "limp mode". was able to slowly move to the side of the road but almost got hit. This is not the first time this vehicle has done this. This is the third time it has been in the shop for this problem.
- Malvern, AR, USA
Brand new vehicle lease. At dealership when vehicle was put in gear engine stalled 4 times. Salesman entered vehicle and accelerated engine then put in gear and vehicle continued to run and stated vehicle was ok. About 30 miles away when coming to a stop because of traffic vehicle stalled in the middle of a busy 50mph intersection and was almost struck by a oncoming tractor trailer. After locking up his brakes an accident was just barely avoided. It took 4 tries to get the Durango to move again without shutting off. Vehicle is at the dealer now and they do not know as of yet what the problem is and refuse to give me a different vehicle. My family could have been killed.
- Southfield, MI, USA
- Holly Ridge, NC, USA