The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Gladstone Dodge Chrysler Jeep & Ram (5610 N. oak trafficway, gladstone, mo 64118, (816) 455-3500) was contacted and it was confirmed that parts were not yet available. The contact stated while driving 60 mph, the vehicle loss motive power and stalled without warning. The contact coasted the vehicle to the shoulder, turned off the vehicle, and waited for approximately 45 minutes to restart the vehicle. The vehicle was restarted and operated as designed. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic determined that the fuel pump relay was defective and needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was not made aware of the failure. VIN tool confirms parts not available. The failure mileage was approximately 190,000.

- Kansas, KS, USA

The contact owns a 2012 Dodge Durango. The contact stated that on several occasions while driving and turning in either direction, the vehicle stalled without warning. The failure recurred several times. The contact was able to restart the vehicle and the vehicle operated as intended. The vehicle was taken to barnet Chrysler Jeep Kia (3430 highway 61 North, white bear lake, mn 55110, (651)762-2232) however, the mechanic was unable to retrieve a fault code or duplicate the failure. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The manufacturer was not contacted. The failure mileage was 80,000.

- North Saint Paul, MN, USA

The contact owns a 2012 Dodge Durango. While driving 20-30 mph and decelerating to a stop, the vehicle stalled. The contact was able to restart the vehicle after several attempts. The vehicle was taken to tomball Dodge Chrysler Jeep Ram (23777 tx-249, tomball, tx 77375, (281) 374-4859) where it was diagnosed that the fuel pump relay needed to be replaced. The VIN was included in NHTSA campaign number: 19V813000 (electrical system), but the part was not available. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 168,000.

- Spring, TX, USA