10.0

really awful
Crashes / Fires:
7 / 2
Injuries / Deaths:
11 / 0
Average Mileage:
123,427 miles

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« Read the previous 20 complaints

problem #5

Jan 062015

Durango

  • 25,000 miles
The contact owns a 2012 Dodge Durango. The contact stated that while driving at 45 mph, the brake pedal was depressed but the vehicle accelerated independently. As a result, the vehicle crashed into trees and the air bags failed to deploy. The contact did not sustain any injuries and a police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign number: 14V1540000 (service brakes, service brakes, hydraulic). The failure mileage was 25,000.

- Eagle River, AK, USA

problem #4

Oct 162014

Durango 6-cyl

  • 48,000 miles
Car battery is dead, battery is fine, possible faulty tipm.L

- Wallington, NJ, USA

problem #3

Oct 072014

Durango

  • miles
On Oct 7, 2014, my brother was coming home from work. It was raining that evening and a deer jumped out infront of him. Natural reaction, he swerved to miss the deer. The vehicle slid on the wet roads when he swerved, causing him to go head on into a stone "mountainside" wall. He was doing approximately 60mph upon impact. Not one of the 9 airbags deployed. The accident was so bad, it caused the floorboard where the gas and brake are to "buckle", the axle was completely ripped out, and the drivers wheel was completely ripped off, yet not one of the 9 airbags deployed. My brother ended up with cuts on his head and face, he had a severe concussion and there is a "lump" on the back of his neck that the hospital isn't sure if it is a bone that is "out of place" or just a lump that formed from being hit. He is not permitted to work for a few weeks. He was slurring words and not properly talking for 4 days after the accident. The hospital said it was from how hard he hit his head. Everyone who has seen the vehicle, including insurance adjustor said it is a wonder he wasn't killed, especially since the airbags never deployed. Yet, a friend of ours accidentally "tapped" a guardpost while parking and all his airbags in his Durango deployed. I guess you have to be going slow for Durango airbags to deploy"? how can they deploy in one that barely taps a parking post, but a 60mph crash, not one deploys"

- Charleroi, PA, USA

problem #2

Mar 152014

Durango 6-cyl

  • 38,000 miles
The airbag light for the front drivers and passenger airbags was intermittently turning on and off. We took the vehicle to a Dodge dealership for service on August 20, yet the light wasn't on at the time and we were told they would not be able to diagnose the problem unless the light was on. The airbag light has been on consistently over the past month, took it into the same Dodge dealership service department, they said "confirmed air bag light on for B1C29 left side seat thorax squib circuit open. Performed wire repairs to left air bag wire jumper harness between R5 and R7." We were billed $299.50 for repairs. The vehicle is a 2012 model and we feel this shouldn't have been an issue with the vehicle being 2 years old.

- Gilbert, AZ, USA

problem #1

Jun 292014

Durango

  • 23,000 miles
The contact owns a 2012 Dodge Durango. The contact stated that while driving approximately 40 mph, the vehicle crashed into another vehicle. The airbags did not deploy. There was 1 injury. A police report was filed. The vehicle was completely destroyed. The vehicle was towed to a dealer. The manufacturer was notified of the incident. The approximate failure mileage was 23,000.

- Farmington , NM, USA