10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

May 132013

Durango

  • miles
2013 Dodge Durango. Consumer writes in regards to brakes and dashboard light issues. The consumer returned to the dealer six months after purchasing the vehicle, because the lights on the dashboard illuminated periodically. The dealer purged the system according to the service invoice and the faulty lights did not illuminate again. Then, intermittently the consumer noticed the vehicle felt as though it was going to accelerate or even drop down in gear. The consumer received recall notice 14V154000 (service brakes and service brake hydraulic). However, she was informed the parts were not available. The consumer then called other dealers within a 100 mile radius and found a dealer who ordered the part on 06/17/2014 and installed it on 07/02/14. In October 2014, while driving the vehicle felt as though it was going down in gear on its own. Two months later, the consumer received recall notice 14V634000 regarding the alternator. However, the parts were not available. While the consumer was waiting on the parts, she continued to drive the vehicle, until one day while driving on the interstate, the vehicle just stopped.

- Fairfield, TX, USA

problem #6

May 012015

Durango 6-cyl

  • miles
2013 Dodge Durango. Consumer writes in regards to no parts available to complete recall for sun visor and brake booster. The consumer stated he had to continuously call the dealer about the parts. The last time he called, the dealer stated the parts had arrived. The consumer stated the dealer never called to inform him the parts were available.

- Murfreesboro, NC, USA

problem #5

Oct 202014

Durango 6-cyl

  • miles
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system), and 14V115000 (equipment and tires) and stated that the parts needed were not available within a reasonable time frame. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Updated 7/1/15

- Prescott Valley, AZ, USA

problem #4

Feb 022015

Durango 8-cyl

  • miles
2013 Dodge Durango safety recall notice 14V-154 and 14V-391. The consumer was informed the parts were not available. Even though she was assured they would be ordered and would be available at the time of her appointment.

- Moses Lake, WA, USA

problem #3

Aug 252014

Durango 8-cyl

  • Automatic transmission
  • miles
The contact owns a 2013 Dodge Durango. The contact stated that it was taking too long to have the vehicle repaired according to NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The contact was informed that the parts for the repair were not available. The contact had not experienced a failure. Updated 10/22/14

- Moundridge, KS, USA

problem #2

Jun 012014

Durango 6-cyl

  • miles
The contact owns a 2013 Dodge Durango. The contact received a recall notice for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The dealer stated that the parts needed for the repair were unavailable. The manufacturer was notified. The contact had not experienced a failure. Updated 9/4/14

- Ozark, AL, USA

problem #1

Jun 232014

Durango

  • miles
I have a recall on my brake booster and the dealer is saying that parts are coming in a little bit at a time. It is going to be about 2 months before it can be fixed. If there is a recall, I feel as though the parts should be sent out in enough quantity for people to get their vehicles fixed. I have contacted 2 dealers in my area and got the same response. I think it's ridiculous for a recall to be issued, but the parts not available to get it fixed.

- Taylors, SC, USA