9.7
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 632 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Purchased vehicle 31 December 2013. Actually got vehicle about six days later. On 22 January 2014, I put the vehicle in park at the end of my driveway so I could check the mail. While walking back to the vehicle form the mailbox, the vehicle starting backing up a hill on its own. I had to run next to the vehicle, hanging partially inside the cab, to attempt to shut off vehicle. Vehicle would not shut off. I had to push down emergency brake with my hand in order to get vehicle to stop. Vehicle also has used active braking feature and the active braking alarm has sounded to inform me that I was too close to a vehicle, though there was no vehicle in site (this has happened 3 times). Vehicle randomly starts on it own. Vehicle also remote starts on its own. Sometimes the vehicle states it is not in park when it clearly is in park. Vehicle has went from park to drive on one occasion as well. The vehicle back hatch opened on its own while driving down the highway. My belongings fell out all in road. My husband was driving the vehicle at the time. Vehicle fails to accelerate correctly when I press the gas pedal intermittently, sometimes from a stop but usually from a slow speed. This causes other drivers to come close to rear ending me because I am going slower than the speed of traffic (because my foot is depressing the gas petal but the vehicle is not reacting). Chrysler has sent an inspector to inspect the vehicle, and he found nothing. This vehicle has serious safety issues. I reported them 3 weeks after purchasing vehicle, but Chrysler will not buy back vehicle. They have implemented safety features on the 2015 for some of these exact same issues, yet deny the issues existing.
- Finger, TN, USA
- Kyle , TX, USA