The contact owns a 2014 Dodge Durango. The contact stated that when she entered the vehicle, she noticed that the front passenger's side headrest and the front driver's side headrest had deployed. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 69,000.

- Shelby Township, MI, USA

The contact owns a 2014 Dodge Durango. The contact stated that while driving at an undisclosed speed, the driver's side front headrest detached, striking him in the back of his neck. The contact suffered a headache and a sore neck; however, no medical attention was received. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 197,000.

- Phoenix, AZ, USA

The contact's wife owns a 2014 Dodge Durango. The contact stated while his daughter was driving 65-70 MPH, she heard a loud popping sound. The contact's daughter veered to the side of the road and inspected the vehicle but could not determine the cause of the popping sound. Upon returning inside the vehicle, the contact's daughter noticed that the front passenger's side headrest had independently deployed. There was no warning light illuminated. The contact's daughter continued to drive the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,000.

- Porterville, CA, USA

The contact owns a 2014 Dodge Durango. The contact stated while driving approximately 75 mph, the front passenger-€™s side seat headrest inadvertently deployed, striking the passenger in the back of the head. During the failure, there was no injury. The cause of the failure was not determined. The manufacturer and local dealer were not contacted. The approximate failure mileage was 100,000. The Vin was not available.

- Alvord, TX, USA

Driving down rural road at approx. 40mph, suddenly felt snap to back of head. Force was such that driver thought perhaps she had been rear-ended. Pulled over to side of road. Noted driver side head rest had split/separated with large V shaped separation in head rest. Consumer stated she had a strained neck and concussion.

- South Haven, MN, USA

The contact owns a 2014 Dodge Durango. The contact stated that while his wife was driving at an undisclosed speed, the front passenger's side headrest deployed without warning or impact. The contact stated that his brother-in-law was rendered unconscious. The contact stated that his brother-in-law sustained neck injuries however, medical attention was not sought. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was approximately 72,302.

- Grovetown, GA, USA

As I was driving to my son's football game, my headrest deployed and violently hit me in the back of the head. I hadn't hit anything or a pothole. I lost control of the car momentarily, but thankfully was not around other vehicles and was only going about 30 mph. It sounded like my airbag had deployed, but after looking around to find what happened, I noticed my passenger side headrest was out and so I felt behind my head and sure enough it had deployed as well. I ended up going to the er because of a head injury as I was disoriented and dizzy and had light sensitivity. I have been diagnosed with whiplash and have had headaches everyday since the accident. I am also seeing a chiropractor because my back is all messed up as well.

- Humble, TX, USA

The contact owns a 2014 Dodge Durango. While driving at an unknown speed, the driver's side headrest detached and pushed against the back of the driver's head without warning. The vehicle was taken to blaise alexander Chrysler Jeep Dodge (1080 E college ave, state college, pa 16801, 814-234-4321) where it was determined that there was no recall. The manufacturer was made aware of the failure and promised to call back; however, the contact did not receive a response. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000. *

- Howard, PA, USA

The contact owns a 2014 Dodge Durango. While driving approximately 40 mph, an abnormal noise came from the vehicle. The contact noticed that the front passenger headrest fractured. The vehicle was taken to nyle maxwell Chrysler (13401 ranch rd 620 N, austin, tx 78717), but a diagnostic test was not provided. The technician saw the failure and informed the contact that the headrest needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 45,600.

- Cedar Park, TX, USA