10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
150,000 miles

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problem #1

May 222020

Durango

  • 150,000 miles
The contact owns a 2014 Dodge Durango. The contact stated that he was observing that an oil stain was showing on his driveway. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the oil filter adapter housing needed to be replaced. The vehicle was repaired. However, the contact observed that the oil leak had reoccurred. The contact had taken the vehicle back to the same mechanic who replaced the oil filter adapter housing again, however, the failure reoccurred. The contact returned to the same mechanic who advised that the adapter filter was manufactured with an aluminum housing and no longer in plastic. The contact stated that the mechanic was test-driving the vehicle after he had installed the aluminum oil filter adapter housing. The contact stated that the mechanic advised he was driving at approximately 30 MPH when the vehicle began emitting smoke. The contact was advised by the mechanic that he pulled off of the roadway, and turned the vehicle off, but was unable to open the hood due to flames. The fire department was called and they extinguished the flames. The vehicle was towed back to the mechanic's shop. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.

- Mckinney, TX, USA