really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,777 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Mar 032019


  • 64,000 miles
First issue is back racetrack lenses is full of water causing bulbs to blow out.secondly, and most scarey was driving at 50 mph and car starts making loud noises on dash(that alone scarey enough to create a crash)but the looses power and barely can steer vehicle to side of rt.27, then started back up.I am a single mom of 2 boys, (one which I rely on this vehicle to Transport to many doctor appointments.)last thing I need is a horrible accident.please listen to all these complaints as if it were your family and try to address the safety of your consumers.

- Edison, NJ, USA

problem #7

Nov 052018


  • 53,000 miles
Vehicle accelerated without driver input, including going up a hill without driver pressing accelerator. Engine redlined while stopped at a traffic light without driver input. Vehicle put into neutral, but engine revving would not decrease, and then driver put vehicle into park which continued to rev at high rpms, but vehicle would then not shift out of park. Vehicle was turned off and then back on after 45 to 60 seconds, but vehicle continued to rev engine at high rpms and showed that vehicle was in 8th gear. Approximately 30 minutes later, vehicle would not turn on. Tried to turn vehicle on and it would turn itself off without trying to start.

- San Clemente, CA, USA

problem #6

Jan 212018


  • 88,000 miles
I've notice that when I'm driving on highways or around the city, wipers come on by itself. That happen twice... sometimes the sunroof don't open, when the sunroof opens don't want to close sometimes. When I'm on the highway can't seem to get enough power to catch up with traffic, seems like the transmission is about to give out. Very laggy....the notification for engine/trans comes off/on at times. Other to sound weird but I believe someone has access remotely to vehicle. All this happens on a daily or every few days I've noticed.

- Maumelle, AR, USA

problem #5

Apr 072015

Durango 6-cyl

  • 1,651 miles
Driving with cruise control set at 35 mph, cruise holds normal on flat or uphill driving, however when going down hill the engine idles down to an idle and the transmission shifts into overdrive. When this happen the torque converter in the transmission disengages causing the vehicle to "free wheel coast" down hill. On a hill with a grade of 3 to 4 percent the vehicle reached a speed of 55+ mph in less than 1/4 mile. I was told by the dealer that this is normal for this vehicle. The only way to control the speed on a down hill situation when the speed is set is to apply the brakes and disengage the cruise. This process however does nor reengage the torque converter in the transmission. For that to happen I have to press on the accelerator pedal. Sometimes when that happens there are great variances in the stability of the vehicle as the transmission grabs.

- Pleasant Grove, UT, USA

problem #4

Nov 032014


  • 10,150 miles
While driving I noticed car wouldn't shift gear. It was stuck on D6 when came to a full stop at stop sign. Then car wouldn't move forward after pressing gas pedal. Getting out of car to ask for assistance to push car on side of road, the car started rolling forward. Ran back to car N drove back home. Parked car in garage and turned off car then back on. Now the car wouldn't go to any gears. It's stuck on park. It wouldn't reverse or drive. Called Chrysler warranty online and they had it towed to the nearest dealer for repair.

- Dinuba, CA, USA

problem #3

Oct 162014


  • 9,615 miles
While driving the car was stuck on D6. It wouldn't shift gears up or down. Pulled over and was at complete stop but car was still on D6. Had turned car off and on then the engine light came on.

- Dinuba, CA, USA

problem #2

Jul 012014


  • 18,000 miles
As in another customer report, I also often move over to the left lane to attempt to accelerate to pass another vehicle (in treacherous freeway traffic or eventual oncoming vehicles in two lane traffic- dangerous)...the response after pushing the gas is very delayed sometimes as if the pedal is stuck. Even when the pedal is pressed completely to floor, the vehicle does not engage in acceleration for multiple seconds. When the vehicle does engage it reacts to where the pedal is at the time. If the pedal is at the floor it shoots to rpms up very rapidly.

- Mission , SD, USA

problem #1

Jul 022014


  • 1,800 miles
I often attempt to accelerate at slower speeds generally between 20-30mph to pass another vehicle etc... the response after pushing the gas is very delayed sometimes as if the vehicle hesitates.

- North Little Rock, AR, USA