pretty bad
Typical Repair Cost:
Average Mileage:
69,250 miles
Total Complaints:
3 complaints

Most common solutions:

  1. replace TIPM (2 reports)
  2. not sure (1 reports)
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This problem may be covered under warranty. Ask your Dodge dealer.

problem #3

Jul 202020

Durango SXT 3.2L V6

  • Automatic transmission
  • 77,300 miles

Part is on nationwide back order and won’t be available until November 12th. I’m stuck with no car and the warranty won’t provide a rental and the bank still expects me to make a payment. This is a nightmare! I never want a Dodge product ever!

- Sherell B., North Las Vegas, US

problem #2

Aug 062018

Durango Citadel 5.2L V8

  • Automatic transmission
  • 70,241 miles

While travelling out of town the vehicle shutdown in traffic and was unable to start. Vehicle had to be towed to the nearest dealer. When diagnosed they indicate that the TIPM was defective which caused the fuel pump not to work. The dealer had to order the TIPM and it took two days to fix. Suffice to say, in addition to the cost of parts and labor ($851.08) I had to find a rental for those two days while the vehicle was in the shop.

Submitted to Chrysler for a reimbursement mid August, which took them until early December to make a decision on whether they should reimburse or not. I was initially told on Dec 17th that they are unable to reimburse me for my expense as the "warranty on repair expired". The case manager (Deanna) was not quite convincing as to why such a decision was made and seemed a bit off track with details of the case.

She pulled up the case and then told me that there was information that she is now seeing that was not available to her at the time the decision was made and she will review this information and get back to me. Called back on Dec 18th and was told that the told that they are unable to reimburse the repair expenses as "TIPM general warranty of 36,000miles expired".

I believe that this is a farce, as for a known defect with Chrysler vehicles (not only Dodge), they should have had a recall for this issue. I am still pursuing this issue with Chrysler and is hoping that there is a resolution in lieu of the next alternative which is to take legal action.

- Lionel C., Manville, NJ, US

problem #1

Jan 252017

Durango SXT 3.6L V6

  • Automatic transmission
  • 60,130 miles

Purchased 2015 Dodge Durango brand new in April 2016. Car had been on the lot for a year. I thought we were getting a good deal. The first time we noticed an issue the car would not start and horn stuck. The car was only several months old. We dismissed it as a fluke in the alarm system. The next time it happened mileage was 6000 miles. That was Wednesday, January 25, 2017. The car stalled out while driving at car wash. At first everything shut down would not start. Lights flashed in dash, wipers were going by themselves. Waited a few minutes car cranked, tried to drive stalled out again. Waited several more minutes, car cranked so I called dealer to report issues. Once I started to drive I noticed engine light came on and would not go off.

Once I got to the dealer I was told they would diagnose car and call me back. Called later that day was told they had diagnosed to be totally integrated power module (TIPM). I was then told they had to order part and the car would be ready by Friday. Friday came and went now the date was Monday. Monday they said the TIPM didn't remedy the problem and while testing the car also stalled out on them. Now they are saying they will be doing further testing on the car tomorrow and will notify me when they find out the problem. Meanwhile I researched and found out Dodge Durangos have had an ongoing problem for years with the TIPM. Also found out there had been a class action lawsuit for earlier models. Still not sure if 2015 has been added to lawsuit or recalls.

- leonardoaz, Tucson, AZ, US