10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
29,688 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Nov 182023

Durango

  • miles
Was driving and the vehicle stalled well driving, Had a hard time trying to stop and could barley steer the vehicle. Vehicle was flashing shift to park. This has happened two times to me now and I took it to the dealership and it happened to them as well. The radio screen sometimes doesn't light up and it will freeze and won't let you do anything, when cell phone is connected via blue tooth it will disconnect and then reconnect and randomly turn the volume all the way up and music will start playing, A/C will randomly kick on when I didn't have it on due to it being winter time and use only the heat now. rear brake light the race bar part of it is out and Mopar won't replace, Hood of the vehicle has rust bubbles and the lift gate has rust, I asked Mopar about the warranty and they said I missed the expiration date and they would not cover it. Three of the tires keep losing air and I am now on my second set of tires in a year and two months, Valve stems replaced two times as well.

- Gillett, PA, USA

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problem #4

Mar 102017

Durango

  • 50,438 miles
2016 Durango liftgate has water damage on the left side within 2 years of it being purchased brand new. I called Dodge and they advised me that the car was out of warranty, by less than 500 miles. I recently purchased a 2019 Durango liftgate from ebay because mopar has a nationwide shortage on this item and within 60 days it happened again but this time on the right side. Mopar is manufacturing this liftgate to gain profit, because they know that this will continue to happen. They are not help to customer who are a victim of their defective product.

- North Arlington, NJ, USA

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problem #3

Jul 142019

Durango

  • 53,000 miles
Door small panel next to door handle came unglued and snapped off onto vehicle behind me and hit vehicle behind me. This is a factory defect on glue and snap in insertion, as picture shows, nothing abrupted this part, it just flew off nearly hurting someone. I want this part replaced as vehicle is only 2 and a half years old. Please advise next steps.

- Houston, TX, USA

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problem #2

May 222019

Durango

  • 30,000 miles
The edge of the taillights when the back hatch is open are extremely dangerous. They are sharp and I have severely cut myself multiple times

- Peoria, AZ, USA

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problem #1

Jun 092016

Durango

  • 15,000 miles
Rattling noise coming from driver's side dash area when driver on highway. Wind gusts make it sound like the air filter box is rattling but it's not.

- Saint Paul, MN, USA

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