2.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,808 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Sep 122020

Durango

  • 122,000 miles
While driving my 2016 Dodge Durango limited, my check engine light came on, then the (ABS) light came on and then my battery light came on. Every light on the dash and system warning was lit up. Then they started flickering and then the vehicle died right in the middle of a busy city road during peak traffic. I have replaced the batteries thinking that may have something to do with it. I have had the alternator checked and it is good. I had to get it towed to my house and has been sitting ever sense with no power. I don't know what the issue is, but for a car to die in the middle of the road during peak traffic is completely unsafe and unacceptable. Plus I had only had the car for 2 months

- Jenks, OK, USA

problem #5

Jun 152020

Durango 6-cyl

  • 75,000 miles
My car stalled on me in the middle of an intersection. I almost got hit by an 18 wheeler. It would not move, all kinds of things started going off on the dash and codes. We had to pull the gear shift release to get it in N to push it out of the road. It lost all power and wouldn't even start had to jump it off and replaced the batteries still nothing, alternator and everything else tested good. No idea what's going on and the dealership has been no help! I haven't even had this car for 30 days yet. I have video I can send of what it's doing.

- Bells, TN, USA

problem #4

May 012019

Durango

  • 20 miles
The vehicle has electrical issues battery gets worn out and after buying 2 batteries I don't know what else could be it stalls while driving no matter the speed it's really dangerous I'm scared to drive it my wife was driving in the freeway and it stalled on her almost made her crash in the highway!!!!!this has happened 2 times already we are just not driving it at all

- El Paso, TX, USA

problem #3

Nov 082018

Durango

  • 60,028 miles
The power steering has gone out. It fully went out while driving into a parking lot from a highway exit. The truck started making sounds and will not turn now. The vehicle has only 60,000 miles. I have seen where other Dodge and Ram vehicles are having similar issues where the power steering has completely gone out as mine has. With the electronic steering system every time I turn the wheel you hear a screeching and electronic or being sound (as if an electrical device has failed). I started to notice a dull or numb steering feeling to the vehicle which now has progressed into unable to use one bit. Fiat Chrysler has informed me that this is not covered under an extended warranty. We read that similar Dodge, Chrysler and Ram vehicles in our year range have been affected by this as well. It's not realistic for someone whom is still paying for a vehicle to now be required to pay $3,000+ in repairs to fix this vehicle.

- Tomball, TX, USA

problem #2

Nov 302018

Durango

  • 51,800 miles
This is the 3rd time that while driving my engine shut off! the repair shop "fixed" the issue but the day I drove home it died again while driving and I had it towed to dealership service department. The repair lasted maybe 6 months" the engine died again while driving to work. The service extended warranty is giving me the run around about providing a rental and covering the repairs. I cannot be driving a vehicle that shuts down while driving! what if this happens while going 70 mph to work in austin"! I'm not wrecking and dieing because of a lemon car with safety issues

- Tow, TX, USA

problem #1

Nov 132017

Durango

  • 20,000 miles
My car is 16 months old, leased for 3 years. Electrical malfunctions such as camera not working properly, lights not turning off inside the car, software in the car malfunctioning and creating random error messages on the screen, and turn signals burning out within the first year of the life of the car happened very often. Were reported 2-3 times to the same dealership but no record was made for us at the dealership, although mechanics showed us how to manually reset the computer ourselves, so we didn't have to keep coming back in for it. This time the car came to a dead stop a few seconds after making a left turn. Wheels locked up at about 20mph speed. The impact of the stop caused me and my two toddlers to fly forward since the seatbelts did not lock. My 3 year old was in a convertible car seat, she scoot forward a little bit, but my son was in a toddler booster and flew forward down the middle isle all the way to my front seat. All the lights in the car flashed on and off repeatedly. Car was beeping for a good 2-3 minutes straight. None of the buttons worked! doors were locked and would not open, the windows locked and would not react to the buttons. Took me a good few minutes to get the car back to functioning, and I drove it immediately down the street to the dealership where I got this car. After 2 days of the car being there, we were told that they had found nothing, replicated nothing, and that the computer recorded no codes. We contacted Dodge corporate, but were told that nothing will be done for us (besides pay the 2 days of rental car fee while they looked at our car). Dodge told us car was "functioning as designed" although they can not guarantee its safe to drive, they don't see anything wrong with it. Told us that we would have to go through this 2 more times before they can open a claim again. Refused to swap the car out, told us nothing they can do.

- Walnut Creek, CA, USA