4.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,025 miles

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problem #4

Nov 102019

Durango

  • 79,100 miles
I took my 2016 Dodge Durango to an independent garage (no longer under warranty) because the booster developed a vacuum leak inside under the dash. After removal, we found the booster was filled with water. I found a recall for earlier year Dodge Durangos from 2011-2014 with a similar issue (safety recall T59 / NHTSA 17V-572), and the fix was to install a shield to protect water from entering. My booster already had this shield and was installed correctly, yet it still filled with water. I purchased this vehicle used in August 2019, so I have no service history available. In addition to the pictures, I also took a video showing the water, please see this link: Https://youtu.be/5bd3jwunfe4

- Shawano, WI, USA

problem #3

Feb 082017

Durango

  • miles
Key fob message key fob has left vehicle when vehicle is in motion, driving highway, stopped as well as parked. At times unable to get in to car. Other times when in vehicle the vehicle will not start. Also, transmission command in drive the vehicle will not go forward and in reverse the vehicle will not back up and when it does it make a noise.

- Sandia Park, NM, USA

problem #2

Oct 092016

Durango 6-cyl

  • 3,000 miles
Autonomous acceleration. The vehicle without driver assist accelerated twice when pulling into parking spots. In both cases I was making a left turn into a parking spot when the acceleration commenced. Only by standing on the brake while at same time placing the vehicle in park and pressing engine off button was I able to stop vehicles forward motion. The Durango came close to ramming parked car in the space in front of the one I was pulling into. Durango had approx. 3000 miles on odometer when the 2 incidents of acceleration occurred. The incidents occurred on consecutive days, Oct 9 & 10, after driving the vehicle approx. 6-8 hours straight each day. Purchasing dealer was contacted immediately to inform it's service department of the 2 incidents. Vehicle was taken to an out of area dealer on the morning following 1st incident. They read the fault codes and informed me that nothing registered other than the ECM had broken contact. Upon the occurrence of 2nd incident we cut short our trip and returned to our home so that we could take vehicle to purchasing dealer, Suburban Chrysler in farmington hills Michigan. After two days in service the report that came back was no problem found. My concern is that this acceleration could occur during a more problematic situation where ability to control Durango will be limited which could result in bodily injury or property damage. Letters of record have been sent to [xxx], CEO Dodge, and [xxx], service mgr at Suburban Chrysler in farmington hills mi. I have taken photos of brake & gas peddles to show there relation to a weather tech which the dealer has suggested as a possible cause for acceleration. Consumer states there were 2 more occurrences. Dash board went completely blank during last occurrence. Consumer believes failure is related to a cruise control recall. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Livonia, MI, USA

problem #1

May 022016

Durango

  • 2,000 miles
The contact owns a 2016 Dodge Durango. While driving 55 mph, the brakes engaged without warning and almost caused a crash. The vehicle fishtailed down the interstate and spun around in the direction of oncoming traffic. The contact was able to pull the vehicle over to the shoulder. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 2,000.

- Crossville, TN, USA