6.0
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 13,150 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have a 2017 Durango, the rear shock are bad on it, the vehicle only has 26500 on it. Dodge currently has 200+ of these shocks on back order. With the shocks being bad if I go over a small bump it causes the back end of the vehicle to get loose and you almost lose control of the vehicle. I've looked at several Dodge Durango forums and this seem like a common issue with them. I've contacts Dodge all they tell me is they are working on making replacement parts. I'm not driving it currently because I am concerned about loosing control of the vehicle because of this issue. I have been waiting about a month of replacement parts and it's going to be a few more weeks before they hopefully have the parts. Also looking at the Dodge forums some people have had 3+ set of shocks put in there vehicle with the same result. It does not seem like Dodge is taking this issue seriously and I would hate for someone to get hurt or killed because of this issue.
- Carlton, MN, USA
There are currently 2 recalls for my vehicle that I was only made aware of due to me calling the dealship for reporting a noise coming from the rear under carriage of my vehicle. I am a cdl class a holder and after calling the dealership on June 2nd, they told me they can't look at my vehicle until June 27th. Having said that and me being a cdl class a holder, you cannot drive a vehicle that is a possible hazard on the roadway so why is the dealership telling me I can drive the vehicle until then knowing that it poses and immediate threat to me, my family, and other citizens on the roadway?
- North Cape May, NJ, USA
There is a distinct thud or low pitched banging sound when driving over a transition curb from a city street into a service type driveway or vice versa, driving over man hole covers, driving over insignificant roadway pot holes, hitting sharper bumps in the roadway. Most times there will be a side to side motion, but always a bang or thud at the left rear shock assembly at speeds between 25 to 40 mph. This concern has been previously addressed from the nhsta to Chrysler dating back to 2011 and Chrysler has issued 4 tsb's that continue to be ineffective. Chrysler continues to ignore the safety relevance, regarding the vehicles rear suspension.
- Boynton Beach, FL, USA
- New Waverly, TX, USA