10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 3,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2018 Dodge Durango. While driving approximately 65 mph, the contact's vehicle was rear ended by another vehicle. The air bags did not deploy and no alarm sounded. A police report was filed. There were no injuries. The vehicle was not towed. The vehicle was taken to mike smith Chrysler Jeep Dodge Ram (409-840-3560, located at 1945 I-10, beaumont, tx 77701) and repaired, but the repair specifics were not disclosed. After the vehicle was retrieved, the seat belt became inoperable and would not retract or unlatch. The vehicle was taken to island Chrysler Dodge Jeep Ram (844-673-0276, located at 1239 hylan blvd, staten island, NY 10305) where it was stated that the seat belt was used incorrectly. The contact was not provided any further explanation. The manufacturer was made aware of the failure and did not assist. The vehicle was not repaired. The failure mileage was approximately 6,000.
- Staten Island, NY, USA
- Austin, AR, USA