7.9

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,207 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #17

Sep 302019

Durango

  • miles
I bought this vehicle in Sept 2019 drove off the lot with it brand new and the headlights and whole dash lights went out when I hit a bump. For the next two years, the car kept having electrical problems when it rained or the vehicle was washed but the Virginia dealership could never duplicate the problem. I moved to Indiana where these problems continued. Finally, an Indianapolis dealer discovered my antenna gasket was bad and water had been leaking in from it running to the dash causing all the electrical issues. This was found in 2021. Dodge has recently bought my vehicle back as a lemon but in the paperwork only said it had radio problems. This is not true. It had much more and I'm guessing all the vehicles made with mine may also have a bad/faulty antenna gasket I doubt Dodge did a recall on.

- Indpls, IN, USA

problem #16

Jan 132023

Durango

  • miles
2019 dodge Durango R/T Gasket fails and allows water to get into track light and left and right rear corner light.. Dodge knows about the issues across many years but does not issue a recall or own liability to the problem which leaves customer footing the bill

- Killeen, TX, USA

problem #15

Sep 142022

Durango

  • miles
Water is entering my tail light without a crack or hole anywhere.

- Paradise, CA, USA

problem #14

Dec 222022

Durango

  • miles
Racetrack lighting seems to be defective and water has entered and lighting has stopped working and has become a problem driving without it.

- Lords Valley , PA, USA

problem #13

Jan 122022

Durango

  • miles
Rear taillight assembly gets filled with water over time. LED lights fail as water rises. Some drivers report it causes the rear view camera to short out but I have not experienced this. Yet.

- Kingwood, WV, USA

problem #12

Aug 012021

Durango

  • miles
My 2019 Dodge Durango is experiencing rear 'racetrack' lighting issues as thousands have. Many are complaining same issue. Poor design allows water to get into LED assembly and shorts it out. When this happens not only does the allumination of the LED go out.. But so does the license plate light. This not only creates a illegal situation but a hazard in night driving. You take the mounting bolt out on 'inside' of rear hatch and water pours out. Took this in to two differant dealers and neither will honor the warranty. I assume due to cost of the 'racetrack' being 0ver $1000 not including cost on labor. This is a serious issue thousands of owners are dealing with. from 2014 Durango right through the latest model. They seriously need a recall on this defective issue to prevent accidents.

- Brooklyn, WI, USA

problem #11

May 012022

Durango

  • miles
Water in the rear light seems to be a common problem in them and mine has a lot of water in.

- Richmond , VA, USA

problem #10

May 072022

Durango

  • miles
Water has leaked into the center "racetrack" tail light lens on the rear of the vehicle, and pooled in the bottom portion of said lens. This has caused the LED lighting to begin burning out, causing a safety issue. The only fix is a very expensive ($1200-$1500) replacement of the entire tail light lens assembly. This is an extremely common issue among Durango owners and Dodge should be held liable for the defect, as visible and working lighting is essential for safety.

- Keansburg, NJ, USA

problem #9

Apr 022022

Durango

  • miles
Water collects in my racetrack light and not part of the light is out.

- Englewood, NJ, USA

problem #8

Mar 112022

Durango

  • miles
The tracklight on my 2019 Dodge Durango is no longer working. The whole light on the liftgate of the vehicle which is a big part of the brake warning to other vehicles. Which can very likely cause an accident at anytime since the corners of the tail light arent as visible. The vehicle has been evaluated by an independent service center and I was quoted over $1,000 to fix something that is very critical in the safety of a vehicle in my opinion. No warning from the vehicle at all the only reason it was noticed was because another driver that was behind me stopped at a gas station where I stopped and let me know my brake light was out and I was in fear the rest of the ride home that I would get pulled over and cited for something that shouldnt be my problem or responsibility to fix when its clearly a design flaw. I hope Dodge does the right thing and makes a recall on this matter since I have seen this is a very common problem and through searching on the internet I come to find out its due to water entering the light fixture and causing a shortage in the light. If Dodge doesnt do something about this I can see a lot of lawsuits coming to them due to the reason that the neglect can cause someone to get into an accident being as not everyone can afford to pay over $1,000 for repairs.

- Pasco, WA, USA

problem #7

Feb 272022

Durango

  • miles
Rear tailight assembly retaining internally after rain/washing, shorting out LED light system and not illuminating

- Brandywine, MD, USA

problem #6

Nov 222021

Durango 6-cyl

  • miles
Water gets in the rear middle racetrack tailgate light and caused the partial burnout of the LED tailgate lights. This is a 2019 Dodge Durango VIN [XXX] with only 17,000 miles. This is a safety issue and from what I read online it will lead to other lighting/electrical issue in the future. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Verona, NJ, USA

problem #5

Aug 252021

Durango

  • miles
On a recent 9hr drive to home the headlights got so dim that I needed to turn on the fog lights to be able to cautiously continue the drive to home. The low voltage and low headlight output makes driving at night a very dangerous situation and can come on quickly. The voltage on the cars digital display varied between 12.2 and 12.3 volts. The halogen headlights are designed for 13.8 volts. The vehicle has been checked by two Dodge dealer and they both have stated it is within the specifications of the Dodge Star Online Publication # S2008000031 REV. A which is attached. There were no warning lights or codes displayed. Dealer # 1 said they have solved this complaint before with changing the headlight assemblies to LED headlights at a cost of $1,700 to $2,000. This was reported to Chrysler under case number 80419497 and I was told I Will Not hear back from Chrysler.

- Webster, MN, USA

problem #4

Apr 012021

Durango

  • 68,000 miles
Water is entering the rear 'race track' tail light / brake light of 2019 Dodge Durango which is causing the led lights within to burn and/or short out. The light is not cracked and was never damaged to cause this issue. Dodge is advising this is not a recall issue and cost would be approximately $1200-$1500 to replace.

- Rye, NY, USA

problem #3

Mar 142021

Durango

  • 19,496 miles
While changing both of the front turn signal bulbs for the 2nd time, in less than a year of ownership, I decided to check for burnt / broken filaments. The right side bulb filament was broken. Then I noticed that both bulbs had burned connector prongs at the base of the bulb (see photos), where they plug into the socket. I could not see if there was any of the same damage to the sockets. Both replacement bulbs are working properly at this time.

- Florissant, MO, USA

problem #2

Jun 162019

Durango

  • 1,000 miles
Headlights would come on when the headlight switch is in the off position while in park and while in motion, and stay on; during night time driving headlights would intermittently go off in the on position while in motion. Several attempts by dealer repair personnel to find a remedy were unsuccessful. It was later discovered that the aftermarket remote start installed by a third party was wired incorrectly. The dealer installed a factory remote start and the issue appears to be resolved.

- Saint Clair, MI, USA

problem #1

Sep 302019

Durango

  • 25 miles
On September 30, 2019, I purchased a new the new 2019 Dodge Durango VIN I submitted. Driving off the lot, I hit a bump in the road and the dashboard and headlights went out. The headlights were on "auto." It was dark. I had to manually switch the selector switch to the "on" position and the headlights did come on. According to the dealer, the vehicle indicated one bag trip. I just picked the vehicle up on Saturday, October 12, 2019. I also have engine knock.

- Fredericksburg, VA, USA