9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
170 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2020 Dodge Durango:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #1

Sep 222020

Durango

  • 170 miles
While driving a brand new (170 miles) vehicle at 35 mph on a busy city street the electric power steering suddenly stopped working. A message "power steering unavailable" popped up and the car was very difficult to steer. I had the car towed to the dealer who said it may have been caused by a glitch in the computer. This is a very dangerous situation because without the electric boost it's very hard to steer the car. If this had happened in a turn or with a driver that wasn't strong there would likely be an accident. There also didn't seem to be a clear explanation of what caused the electric steering rack to fail in such a new vehicle.

- Bellingham, WA, USA

Add Complaint