Start/Stop feature says it is unavailable causing vehicle to not shut off when stopped as well as causing vehicle to give message saying Start/Stop feature unavailable due to hood open which then causes vehicle to shut off once stopped and requires vehicle to be shifted into park and restarted for message to come back on. This issue happens when driving and once stopped causes vehicle shut off in traffic causing huge safety concerns and issues.

- Marysville, WA, USA

I was on a road trip, this is the second time it happens. A small rock hit my a/c condenser causing the Freon to leak out. It happened 2 years ago after owning the car for a few days and had to pay over $1500 and happened again today. I have to bring it to the shop to see if I have the same issue. I just feels that I can-??t be the only one this has happened

- Metairie, LA, USA

The component I am referring to is the fuel pump and fuel sending unit. The vehicle has starting issues, when starting it gives about 30 seconds of continues cranking before starting. Sometimes the vehicle will go through that cycle-?"unable to turn off at any point and eventually quit on its own. The only way to be replicated is roughly after being idle for 30 minutes- and then having the car turned off and on again. Or by happening randomly-at a stop light with the auto start feature turned on. This provides a hazard as there is moving traffic and the car can stall or not start in time. The vehicle is currently at the dodge dealership getting repaired however there are multiple complaints about this happening on many website forums. Unknown if the issues was reproduced by dealer, however they ran a test and determined the fuel pump was running lower than the specified PSI as per the manufacturer-?"but I never got the true reading. Unknown if the dealership went into detailed inspection of fuel pump. There are no warning lamp signs or any codes sent through the OBD II monitor.

- Hope Mills, NC, USA

On 11/4/2023 I turned off my Durango. 10 minutes later I turn it on and it makes a clicking noise and wouldn't turn over. After 10 attempts to start I let it rest for the evening. The following day 11/5/2023 I try to restart and it stalled. After 5 more attempts the vehicle stalled after 10 Seconds each time. 11/6/2023 I contacted my insurance company to have my vehicle towed because it wasn't drivable to the local dodge dealership. After 4 days they diagnosed the problem as an Egr valve. They contacted other dealerships to purchase one and there wasn't any available. They also said that the part is on back order with no date for the future. Prior to the Durango refusing to start there was no warning lights on. The vehicle died in my relatives yard thankfully and not during operation otherwise it could have been fatal. The problem has been confirmed by the local dodge dealership and is available at that location for inspection. I have no documentation yet as it's still sitting at the dealership waiting for the back ordered part to magically arrive

- Branch, MI, USA

Periodic starting failure. Vehicle will not turn over immediately. It has a push button start. The safety of my children is at stake if my vehicle does not start during cold winter months when the outside temperature is below freezing. I am not sure I won-??t shut off mid travel. It was suggested to be the type of fuel so I bought premium and it didn-??t help.

- Morgantown, WV, USA

The contact owns a 2021 Dodge Durango. The contact stated that while the vehicle was parked in the garage, the vehicle failed to start. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the frequency module needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that the vehicle failed to start without warning. The vehicle was taken to another local dealer, My Chrysler Dodge Jeep RAM FIAT (4650 E Pickard St, Mt Pleasant, MI 48858; (989) 773-6343) where it was diagnosed that the frequency module needed to be replaced but the parts were on backorder. The vehicle was not repaired. The manufacturer was contacted but provided no further assistance. The failure mileage was approximately 16,000.

- Van Buren Township, MI, USA

The contact owns a 2021 Dodge Durango. The contact stated that while the vehicle was parked unattended, it caught fire without warning. The contact stated that the fire extended to the house, which also caught fire. The fire was extinguished with the assistance of the fire department, who informed the contact that the source of the fire was electrical. There was no police report filed. There were no reported injuries. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The local dealer was not notified. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 22,000. The VIN was not available.

- Hot Springs, AR, USA

When attempting to start the engine, there is a continuous crank but engine never starts. I purchased this vehicle brand new with 0 miles. This happens every day. Only way to avoid this is to start it with the remote start.

- Warren, MI, USA