9.8
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Before we bought the vehicle we were questioned the steering to get fixed because they stated it was so so alignment issue. But after we purchased within a year we have to get the steering fixed multiple times. Dealership Capricorn that's it was just a loose bolt. This causes a stream safety concerns because there are times where we can't steer correctly or if the steering wheel is straight. The vehicle drifts to the right. Try to take it back another time. Was told by dealership that was a cosmetic issue and is no longer covered on the warranty
- California City, CA, USA
The contact owns a 2021 Dodge Durango. The contact stated while driving 63 MPH, the power steering assist warning light illuminated, and the steering wheel became firm. The contact was able to pull over on the side of the road. The vehicle was towed to the dealer and the dealer stated that no failure was found. The dealer suggested that the power steering control module software be updated. The vehicle was repaired but the failure persisted. The manufacturer was contacted, and the manufacturer approved the repair of the vehicle. The failure mileage was 1,000.
- Coconut Creek, FL, USA
- Charlevoix, MI, USA