10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Dear NHTSA, please look into this problem. We have had this van only 7 months!!! we have a 1996 Dodge Grand Caravan SE that has 97,000 miles on the odometer. We took a trip in the last week to California to see our daughter when the engine check light came on. Even though we could not see or hear any problems, we took it to a dealer in reno, Nevada - (3223 mill St, reno, nv 89502 -- #(775)-323-3106). They said that the spark plugs needed replacing. At a cost of 300 dollars, we agreed in hopes that the light problem would be cured even though nothing seemed wrong. After picking up the vehicle the next morning, we noticed that the van was running terribly and would die when stopped. Frustrated that "no" problem with our van progressed to worse we returned to the dealer and asked them to check it again. After testing it again, they said the camshaft had to be replaced. Since we had to return home for work, we could not wait to get it fix. On returning home we took it into our trusted mechanic immediately. He checked the vehicle and said that we will need a new engine. Our complaint is that our engine should not of failed only after only 97,000 miles - it is ludicrous.
- Holmen, WI, USA
This is an intermittent problem that has occurred twice. Each time the vehicle lost power while in motion at approx. 25-30mph. The first time, the vehicle lost all power while slowing to make a turn onto an adjacent street. The second time occurred when starting to slow down for an intersection. During this occurrence the vehicle stopped running, then seemed to restart resulting in an engine racing condition. During each occurrence (no power or stall then race codition) the vehicle has been difficult to handle and could have resluted in an accident. After the first occurace the vehicle was brought to the dealer. The tps sensor was replaced at that time. After the second occurrence the vehicle was brought back to the dealer and after much diagnosis, they have proposed to replace and 5V wire in a power harness and/or replace the computer control module. Although this seems like a costly trial and error process we have been notified that there are no other alternatives to solving this problem so we have elected to do both.
- Leominster, MA, USA
Driving at approximately 15-20, engine will die due to the electronic control module. This is a intermittent problem. Dealer replaced electronic control module.
- Thousands Oaks, CA, USA
- Spanish Fort, UT, USA