10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The clockspring failure caused several components to stop functioning including the driver side airbag, horn and cruise control. I understand this is a fairly common problem among Dodge vehicles and am upset that they first charge a sizable diagnostic fee only to determine that this common problem has occurred rather than offering a free part replacement which would render the diagnostic uncessary. The air bag and horn should be considered by Dodge to be safety components and if this clockspring assembly is a commonly defective part, it should be replaced as part of a recall program.
- Nashua, NH, USA
Was driving, and was about to make a turn, when vehicle lost power. Driver lost control of vehicle. Applied brakes to stop. Had checked vehicle & noticed pulley belt had came off. Tension bracket had failed (serpentine belt). Also, driver's side air bag did not deploy.
- Lancaster, PA, USA
Air bag disabled drivers side, horn disabled, cruise control disabled.
- Galloway, OH, USA
- Irvine, CA, USA