The contact owns a 1998 Dodge Grand Caravan. The contact stated that while her husband was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist and then stalled. Additionally, the odometer failed to display the correct mileage and the speedometer failed to display the correct speed of the vehicle while the engine revved. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 152,000.

- Federal Way, WA, USA

The belt came up after hitting a puddle. This has happened several times since.

- Cabot, AR, USA

The serpentine belt on the 1998 Dodge Caravan, has fallen off during driving, whenever the car goes through a puddle of water. This causes nearly unresponsive steering until the belt can be replaced. There are thousands of reports on this issues on online forms, and Dodge does not admit to the problem.

- Sebastopol, CA, USA

The serpentine belt has come off of the pulleys on multiple occasions in wet weather, including rain and snow/slush, especially when a puddle is gone through by the right front side of the vehicle. On two of these occasions, I was turning a corner when the belt came off, lost control of my steering and almost hit the car which was stopped across from me. The belt coming off also causes the engine to overheat. This issue causes a loss of control and will lead to injury or death. Chrysler claims it is not a safety issue.. there is an updated belt/pulley kit which has a double-sided-grooved belt and pulley which is supposed to correct this issue but the cost to the consumer is approx $400-500 since Chrysler claims that this is not a safety issue. However, this is most certainly a safety issue considering the loss of steering control on wet roads especially if driving on the highway, as I do, where the speed limit is 55-65mph or turning a corner at an intersection where other cars are stopped.

- Hudson, MA, USA

Serpentine belt comes off when it gets wet such as driving through puddles or water from roadway when raining. Has happened several times over past few months. Replaced belt but still comes off. This results in loss of power steering making it very difficult to safely pull off road to safe location.

- Flora, IL, USA

Serpentine belt comes off when consumer rides through puddle causing steering wheel to lock up and resulting in loss of power steering.

- Boca Raton, FL, USA