2.0
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 81,179 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Strut tower assembly corrosion (struts assembly could collapse) I am proud owner of Dodge vehicles for many years and drive a 98 Grand Caravan. When the vehicle was taken for a strut repair the mechanic refused to replace the struts as he found the corrosion and said its a safety issue.to my surprise this is a very important safety issue for many american families who own a similar model minivan. I want the safety authorities to look into this matter immediately. All the vehicles with a similar problem should be recalled immediately before someone is injured or god forbidden looses their loved one in an accident. Came to know that this has been a common issue in these minivans and surprise the inspite of knowing the issue there was never a recall "?". I am a family person and cannot purchase another car in these trouble time and request the authorities take this to the right people and get a recall out. Hopefully this may save someone. I think have done my job and it is your turn now.
- Hoffman Estates, IL, USA
Suspensions mounts are rusted all the way and making a squeaky noise and hits hard and makes noises when turning and going over bumps. Water running in my floor board on passenger side when running the heater. This is when I bought the vehicle.
- Bristol, IN, USA
The strut tower caps are rusting out. This can proceed to a point of the struts collapsing into the engine compartment. This is well documented. See example similar to what is happening on my vehicle at www.lumuc.com/frontstruttower/. Chrysler has a repair kit for this. This structural problem is well documented.
- Twisp, WA, USA
Almost all of the air conditioning components were replaced only to find that less than 1 year later, July 2003, the evaporater is leaking and needs to be replaced at a cost of $750.
- Brantford, UN, USA
The car is on it's third transmission. We like the Caravan as a package, but quality is lacking and problematic. The most critical problem is body rust through. The drivers side shock mount tower is rusted through and Chrysler owner relations refusing to fix it. Never mind that the dealers say the problem is prevalent and Chrysler used to fix it but recently stopped paying for (perhaps due to financial and market conditions).
- West Bloomfield, MI, USA
The problem with the air bag, cruise control & horn started approximately 1000 miles over warranty. At times, the horn will work, but not often and with no regularity. In regard to the windshield wipers, I have had them repaired at the dealership once. The problem continues to persist. I have also reported the suspension to the dealership, however, they were unable to locate a problem. Nlm
- Edmond, OK, USA
Unable to get a front wheels aligned because of a possible defective camber or strut that neededed to be replaced. Dealer / manufacturer notified, and both refused to assist because there was no recall, and out of it warranty. Please provide any further information concerning this matter.
- Tikesville, MD, USA
Tires would wobble while driving. Vehicle & steering wheel would shake & pulled to the right. Vehicle was controllable, but use of constant pressure was needed to keep it straight. Took vehicle to dealership. Mechanic balanced wheels. Took it back due to tires being defective. Manufacturer & dealership not claiming fault. Michlein 215/65416 MX4 all seasons.
- Quincy, IL, USA
- Kenosha, WI, USA