10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 22,144 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Automatic transaxle: Within the first 5, 000 miles I complained to the dealer about a "jump" in the tranmission. I was advised by the salesperson and service department that is was normal. After driving other 2000 Grand Caravan, I noticed it to be the same.within the following 10, 000 miles the jump still existed and progressively got worse. I again returned to the dealer and again was advised it was normal. After a total of 36, 000 miles, the transmission died. I now have to pay out of pocket for reapirs and want other consumers to know that the transmission sensors and powertrain control modules (PCM) are faulty and could cause injuries if not checked or replaced. A "jumpy" transmission could cause a vehicle to accel or decel out of control. My neighbor's 2000 Grand Caravan transmission sensor powertrain control module (PCM) went out after 15, 000 miles and had to get it replaced. It was not under warranty. He had to pay for the repair out of pocket.
- Sunrise, FL, USA
While driving the consumer heard a grinding noise and pulled over. The vehicle was towed to the dealer who diagnosed that the left front axle had broken. The van has been modified by "braun entervan" for disabled access.
- Pittsboro, NC, USA
The transaxle in the transmission blew apart in the gear case at 76,000 miles on our 2000 Caravan and nine days after this the left front axle assemble was shot and had to be replaced.
- Adell, WI, USA
My Grand Caravan was hit from behind with such force the rear of the van lifted off the ground. At impact my drivers seat broke, reclining me, making it impossible for me to reach the brakes to stop my van. I hit the center median (fast lane) with the left front fender, blowing the tire and breaking axle the van then bounced across lanes hitting bridge railing and cement wall with right front fender blowing that tire and then back to the median (fast lane), and came to a stop against the median. I was told by the insurance investagator my Caravan was beyond repair due to the amount of damage.
- Reading, PA, USA
- Glendale, CA, USA