While driving 55 mph, the consumer hit a deer. The air bag did not deploy. However, the consumer received a recall letter regarding the clock spring.

- East Peoria, IL, USA

I have a 2000 Dodge Grand Caravan. I am quite certain my clockspring has broken and my airbag light stays lit all the time, and my horn and cruise control does not work. I believe Chrysler has not issued a recall for the 2000 model, but only for the 1996-1998 models. Yet searching the web reveals many, many problems with the 2000 models as well. This is a safey issue causes by Chrysler's equippment and should be a provided free repair. Chrysler does not offer to repair it for free. I am currently out of my printing career and am having difficulty finding work again, so the $250 plus to have this repaired is a heavy load at this time. Chrysler should take care of this for all the 1999 and 2000 models as well. I know the NHTSA is investigating this, but with hundreds of complains already filed, how much more information does it need to act" I dont know the process, but what should I do now" this is a saftey issue, and this is our familiy vehicle. Plus, the annual inspection is coming up in less than 4 months, and it will not pass without the horn and cruise and airbag broken. Thank you for any information and advice you can give me. Thanks again! john calogrides

- Norfolk, VA, USA

I own a 2000 Dodge Caravan. I recently had to replace a faulty clock spring. This is something that has been recalled on earlier models and was previously under lifetime warranty. I have 53,000 miles on the car and do not feel this should have been defective.

- Bardonia, NY, USA

I like to file a complaint regarding 2000 Dodge Grand Caravan. This vehicle has experienced the same problem other owners have complained about regarding the horn and air bag not functioning due to a defective clockspring harness. Chrysler has refused to recall this component or acknowledge this as a safety issue other than saying it should be fixed. Most mini-van owners Transport families in these vehicles and it is a shame that Chrysler won't do anything about it.

- Whitestone, NY, USA

Consumer was traveling 45mph on highway in a single lane, and vehicle in front stopped suddenly. Consumer's vehicle hit another vehicle from behind, and dual airbags didn't deploy. She will contact dealer.

- Great Lake, IL, USA

Consumer was traveling about 35mpg on a side street and another vehicle ran a stop sign and ran into side of consumer's vehicle. Vehicle was totaled. Driver's side airbags didn't deploy, and there were no injuries.

- Jackson, MI, USA

Vehicle was stopped and rear ended, neither airbag deployed. Damage so far $ $10000, vehicle still at dealer. One person was injured in the accident.

- Shoreline, WA, USA