7.6
pretty bad- Typical Repair Cost:
- $280
- Average Mileage:
- 76,200 miles
- Total Complaints:
- 18 complaints
Most common solutions:
- replace the power window motor (7 reports)
- not sure (6 reports)
- replace window regulator (4 reports)
- reroute motor brush wire (1 reports)
This problem may be covered under warranty. Ask your Dodge dealer.
I will never buy another Dodge again... my drivers side auto window stopped working first about a year or so ago (I used to be embarrassed going through drive-thru restaurants, but I've grown rather used it by now), it would have cost me around $300 or $400 to fix, and I live on a pretty strict budget right now being a full time college student and such, so fixing it was out of the question. And now just this past week my passenger side window stopped working as well... without AC, my van is a death trap. It sucks. A lot. No, even more than that, really. Did I mention my AC is not working right either? Yeah. Again, never buying another Dodge EVER again. Seriously, the window motor/regulator should last the life of the vehicle.
- mariadawn, Des Moines, 21, US
BAD DESIGN! overall it is a good minivan. However they have nuisance attached to the van. Once the window is stuck it wont move and Dodge does not do anything, "you buy you care". My friend payed over $700 to fix it. It will drive as long as I can.
- halaku, Toronto, ON, Canada
The drive regulator also had to be repaired ..5 years earlier
- caravanky, Lexington, KY, US
The worst part is that the Dodge dealer didn't fix correctly the first two times (only replaced the switch, not the regulator)
- caravanky, Lexington, KY, US
What a pain...can't roll down the window...fortunately this was on the passenger side.
- caravanky, Lexington, KY, US
First, passenger side window would go down, but not come back up. Had to physically wiggle and pull up on glass to move up slightly, then flip switch for motor to get to that position, repeat about 7 times to raise window, AND NEVER LOWER IT COMPLETELY or you are screwed.
About 2 years later the drivers side window is sticking and will not come back up on its own. Can raise it about half an inch at a time every 5 minutes or so, sometimes after sitting for awhile it will go about 3" on the first try, then stop again.
Latest problem is drivers side sliding back door jammed. Tried to open door with outside handle before door unlocked, flipped unlock switch while handle was pulled out. Now dorr locks and unlocks, but absolutely will not open. Pulled off interior door panel and cables are pulling latch mechanism, but it is jammed and will not release or open at all.
- Robert S., Spokane, WA, US
I had to fix the driver side and the passenger side!!
I also had to fix the sway bar too
I also had to fix the windshield wiper motor @ less than 50,000 miles
now my front speakers are not working properly
And they need to fix the front chairs!!! Found out they are real bad for people's backs
- V R., Newport News, VA, US
My parents van windows have not worked for years. The driver side went 1st, now the passenger side is failing. The van was only like 3 years only when it happened and it was just out of warranty. If this a common problem shouldn't there be a recall?
- katinab, Melbourne, FL, US
This problem has been happening for a few years now. When we put the drivers window down, it intermittently does not go back up. Down always works fine, going up is the problem. It's been getting worse the past few months as it takes longer for it to allow
it to go back up. We can usually only get it to go up about 1/2" at a time anymore,
then have a wait a few minutes for it to go again.
- jkristofits, Lanse, PA, US
I try to support "American Made", even if the Japanese have more of their vehicles built here than many U.S. automakers, and was a long time Dodge fan, a "Dodge Man" by birth, but nowadays, Dodge builds crap. And then to finish it, the customer service which stands behind their product sucks!!! The plastic guide for my power window regulator on my drivers side simply cracked and broke, thereby leaving the window dangling and useless. To top it all off, I can't buy just the guide (unless anyone here Knows where I can). I have to buy the complete window regulator at a cost of about $120 for a part that should cost about $1.20. I hate to say it, but I'll probably buy a Chevy or Toyota next.
- RaiderG O., Brentwood, CA, US
Both the driver and passenger automatic window motor went nearly simultaneously. At $250, I have to say I'm fairly seething. We really don't use the window motors that frequently, and I must say I'm miffed that Dodge wouldn't engineer a motor to last more than six years. If it were one motor, I might say it was a fluke, but both at the same time really says something.
- Peter G., Minnetonka, MN, US
Power window works sometimes and sometimes doesn't. Acts up most times when temperature outside is really hot. Refuse to buy this part every 3 yrs. Absurd that this has not been recalled yet.
- Dina B., Grapevine, TX, US
Second time power window motor needed replacing. Should have been a recall on this part.
- Dina B., Grapevine, TX, US
Very annoying for brand new car. Window would not go up.
- Dina B., Grapevine, TX, US
This is the second failure of the power windows on this car. This first window to fail was the passenger window two years ago. The second was the driver side window just yesterday. For those that are technically inclined, the window motor brushes wear to the point where they don't rest on the commutator any more. As the brushes wear, the housing that the brushes are in eventually interferes with the braided wire attached to the brushes. The brush springs cant push the brush down on the commutator. Thus no connectivity and a dead motor. (You can get another year or so out of the motor by rerouting the braided brush wire so that it doesn't contact the housing. Eventually though, the brushes will wear down to nothing. Since you can't buy motor parts, you will have to shell out the cash for a whole new unit)
I know three other persons that own the same vehicle with the exact same problem. My math says that's 100% Mr. Dodge. Fix It!
- Glen C., St. Charles, IL, US
There should be a recall on this!!! I personally took the door apart to see what happened, The cable was tangled, twisted and chewed up! And of course this isn't covered under my warranty! My next car will not be a dodge!
- maddoxca, Riverside, CA, US
The drivers side power window started to close only partially and required trying again after a few minutes. Over the period of about a year it closed less for each attempt to the point where it won't close at all. The dealer thinks it's the window motor and won't work on it at all until he has ordered the replacement.
- tmorrow6, Richmond, VA, US
Passenger side window failed. Lowered window on trip through mountains, rain started, wouldn't go back up. Rode 4 hours with wind whipping in my face in march. happens frequently . only known fix is to sometimes slam the door, the window will work.. magically. but not every time.. if someone not familiar to the quirky window rides with us they think we are crazy when we freak out if they go for the window control....
- vanabanana, Framingham, MA, US