10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 26,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The door latch on the 2002 Dodge Grand Caravan required replacement twice in a 15 month span. Thiswas for the power sliding door. It was replaced on 12/29/2005, and required replacement again on 4/5/07. I have been fortunate the failure has not occurred while the vehicle has been in motion, but am concerned about the frequent failures. The doorwas not subjected to abuse, and has not been modified in any way from factory specs.
- Morganville, NJ, USA
We own a 2002 Dodge Caravan with a passenger side power sliding door. In cold temperatures (below 40 degrees) the motor fails to operate the door and the door must be opened and closed manually. Due to its weight and design the door is quite difficult for a school aged child to open. In an attempt to get leverage, our son has had his head between the door and the frame as he attempts to slide the door closed. Thankfully no accidents have yet resulted. However, I do see a potentially hazardous situation should a child's head get caught as they pull the door shut. There is a sensor that prevents the door from closing all the way when the power feature is used to close the door but I don't think it operates when the door must be shut manually.
- Brownstown, MI, USA
Problems with seat tensioner and automatics doors malfunctioning. Air bag light remains on, as a result consumer has had the seatbelt tensioner and airbag module replaced. Automatic doors have also malfunctioned and has been reprogramed.
- Roanoke Rapids, NC, USA
- Pittsburgh, PA, USA