10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I purchased a new 2002 Dodge Grand Caravan on 4/17/02. Since then, this vehicle has been in the shop for multiple problems with the airbag light/seatbelt tensioners and malfunctioning automatic doors. This time the van was in the dealership for the airbag light again. Per the dealership the airbag module was replaced again and tensioner overlay harness completed as per star. The rear automatic door wouldn't open again, had already been reprogrammed and this time the liftgate latch was replaced. This vehicle is a safety hazard!!!!
- Roanoke Rapids, NC, USA
On 4/17/02 I purchased a new 2002 Dodge Grand Caravan. This vehicle had been in the shop several times since the time of purchase. This time it was the airbag light again. According to the dealership, airbag diagnostic tests were performed and the left front seatbelt tensioner circuit was reprogrammed. I informed the mechanic that the second row seatbelts would not "lock" when you jerked on them, but according to the mechanic they were "operating normally at this time". I also had to have them look at the rear liftgate again. Per the dealership, the codes were reprogrammed again.
- Roanoke Rapids, NC, USA
I purchased a new Dodge Grand Caravan on 4/17/02. On 5/8/02 the vehicle was in the dealership for malfunctioning automatic rear liftgate and right side door. The dealership could not duplicate the problem and did not do anything.
- Roanoke Rapids, NC, USA
- Levittown, NY, USA