5.2
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 18,129 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Power steering system is making extreme amounts of noise. There is a high probability of premature failure causing loss of vehicle control if it happens during a cornering maneuver. Dealer(s) acknowledge this is a defect on this model and get many complaints from customers. Manufacturer has been contacted and refuses to repair the defective components.
- Greenville, SC, USA
Power steering failed.
- Roseburg, OR, USA
My 2002 Dodge Grand Caravan steering system. The steering system makes a rubbing noise, binding, vibration, wandering and play in steering. I took it to stockton Dodge in California. At first they promised to call me back when a recalled part came back but no call was made. The last time they told me Dodge was investigating this and there is no known solution at this time. This is not acceptavble and has a very high chance of causing an accident. If they can't fix a clear problem which lowers the car's value, is dangerous and uncurable, they have a duty to refund the money paid under the lemon law.
- Valley Springs, CA, USA
Where to start, since the dau we bought it in 7/02, we have brought it in 3 times for faulty windshield wiper problems, we lost powering steering (thank god my wife was not driving it with our two small kids), the rear hatch didn't work and it took 3 months for us to finally get it fixed, we have to replace the brake pads at 14,000 miles, and just recently the alternator had to be replaced. Now there is a problem with the brakes they make a horrible sound when pressing on them and is going into the dealer again next week. My wiper refuses to drive the Caravan that we bought so it would be easier for her with the kids, but she feels that something else is gonna go wrong. We wrote a letter to Chrysler and they responded "we're sorry for the inconvenience". (the date of the first incident listed below may not be exactly when it happened, the paperwork is at home.)
- Levittown, NY, USA
The power steering is making a sporadic whining noise only in the first few miles of driving when the vehicle is cold. Trying to work with local dealer to replace the pump, however, since it doesn't happen all the time they can't "fix it if they don't hear it" I didn't consider this a safety concern until recently. It's happening so often now that I fear the power steering will fail.
- Washington, NC, USA
Power steering failed. Heard a whining sound while at a stop light, a short time later I was almost unable to make a turn into a park, because the power steering was gone.
- Iron Mountain, MI, USA
- Pittsburgh, PA, USA