3.9
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 30,898 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Van has been to the dealer 6 times for steering problem whining noise rack was replaced once and pump was replaced 3 times.
- Balto, MD, USA
Two tsb's that should have been done when the recall was done have now cost me $300 because Chrysler does not feel responsible, since they were not part of the recall, even though they do deal with the steering, that is not covered by the warranty..I was told that the 2 updates are required on all 2000-2004 Chrysler vans.
- Abilene, TX, USA
TL *- the contact owns a 2003 Dodge Grand Caravan sport. The contact's vehicle vibrated, but did not stall when making a left or right turns. This incident occurred since June 2006. The mechanic replaced the power steering pump and serviced the transmission. While servicing the transmission the mechanic observed that the oil pan and dip stick had grey debris in it, and the magnet was not in the right location. The contact stated that the power steering returns cooler should be replaced. The contact also observed a burning smell under the hood, and was concerned about an under hood fire. The dealer did not confirm if there could be a failure if she didn't replace the power steering return cooler. However, he advised her that the new part will eliminate the vibration in the steering wheel. Each visit to the dealer/repair shop the contact experienced a new failure including the original concern. The dealer stated the contact should also replace the power steering return cooler.. the contact also replaced the right front tires on two occasions since 2004 due to uneven wear. They mechanic stated that a carriage bolt will correct the tire failure.
- Norcross, GA, USA
The consumer received recall notice # 04V386000. Several attempts have been made to get the vehicle serviced, but the dealer did not have parts and will not respond to consumer.
- Stuart, FL, USA
A recall for the power steering hose was issued. Consumer stated the recall was repaired three times, however the problem recurred. Campaign id number : 04V386000
- Ashland, MA, USA
- Bedford, TX, USA