Took Van to dealership with 60450 miles as transmission just went out.
The service person instead of helping me with the problem his first words were "can i offer you interest in another new vehicle"...unbelievable!!!!...I would NEVER by a DODGE product in my life...!!!
The warranty had just expired at 60k miles..dealership didn't even try to compromise in repair cost or even a discount....had to do fix it as it was the family vehicle, I had bought it brand new 2003. You would expect a quality product and specially the transmission NOT to go out at that mileage.!
I had bought a used plymouth mini van before and had to replace transmission as well but wanted to give DODGE american made a chance by buying new, but it turn out to be a disgrace..american made cars are just disappointing..... can't even continue to write...what a let down...now i buy Nissan/Honda and even KIAs.
Took Van to dealership with 60450 miles as transmission just went out.
The service person instead of helping me with the problem his first words were "can i offer you interest in another new vehicle"...unbelievable!!!!...I would NEVER by a DODGE product in my life...!!!
The warranty had just expired at 60k miles..dealership didn't even try to compromise in repair cost or even a discount....had to do fix it as it was the family vehicle, I had bought it brand new 2003. You would expect a quality product and specially the transmission NOT to go out at that mileage.!
I had bought a used plymouth mini van before and had to replace transmission as well but wanted to give DODGE american made a chance by buying new, but it turn out to be a disgrace..american made cars are just disappointing..... can't even continue to write...what a let down...now i buy Nissan/Honda and even KIAs.
- jchong3, Dallas, TX, US