10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 79,282 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The vehicle is not properly sealed. The grounds were all corroded and letting moisture or salt into components. First thing that happened was all the lights came on and then all went out. Couldn't see speed or gears. I have had to replace the basic control module and having the body control module checked out today. Everything under the hood is corroding at a fast pace. You can see even the metal on the engine. I hoping my wiring harness is ok. But the tech hasn't gotten that far yet.
- Port Tobacco , MD, USA
I purchased a Dodge Grand Caravan new in 2005. Yesterday I had a flat tire and tried to access the spare tire. It was impossible as it was frozen in place. I called my local dealership and they suggested I use a pry bar to free it. I believe this is a design flaw and that many people are driving around believing they have a spare tire while in reality, the spare is inaccessible. I could have been stranded or in an unsafe area.
- East Amherst, NY, USA
Automatic door locks have failed, and the automatic sliding doors have failed.
- Palmyra, VA, USA
Driving down a highway, and the right rear window of our 2005 Dodge Grand Caravan (63K miles) just fell out at ~60 miles per hour. There was no warning, the car has never been in an accident, the window was not vented, and nothing was up against the window. We are fortunate that this happened while we were in the right lane, and it was the right side of the car, so the window probably fell to the side of the road. We are also fortunate that we did not have anything fall out the window that could have caused an accident. We reported the incident (informally) to the police so that they could drive by the area where it occurred to ensure there were no road hazards. We have nothing to explain why the window fell out. We contacted Chrysler and they concluded it was not a defect. I'm not sure how they came to that conclusion, but they seem content that this could have happened without any explanation. Chrysler provided no help in covering the $700 charge to replace the window. Also, when I asked which government Agency I should contact to report this as a safety issue, they would not give me an answer. They only stated that the incident will be kept in our own "personal" file, and implied that keeping this information in a private file is sufficient. I disagree, and feel that this complaint should be known to the NHTSA in case there are other similar occurrences.
- Columbia, MD, USA
: the contact stated that while driving at 10 mph through a flooded area, water seeped in through the plug opening for the spare tire. Due to the water, the plastic cover was pulled halfway off the tire, causing it to drag on the asphalt. The vehicle was taken to a service dealer, where the dealer determined the cause of the defect was due to water spraying under the cover of the tire therefore weighing it down.
- Vero Beach, FL, USA
Brand new vehicle with 321 miles, 2 major manufacturer defects. #1. rear window seal leak. #2 major internal engine defect (lifters need to be replaced).
- Newberg, OR, USA
- Granada Hills, CA, USA