4.3
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 26,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Cathedral city Dodge refused to work on the recall because the vehicle was modified. The recall problem had nothing to do with the modifications but cathedral city Dodge refused to work on it.. after several heated conversations with management cathedral city Dodge returned my vehicle with a dead battery, and a leak in my engine and did not fix the recalled item. After I received my vehicle I noticed that the new problems with my vehicle had nothing to do with the modifications but were independent from any modifications previously made to my vehicle. After complaining to the Dodge corporation I was referred to the Dodge service center in laquinta. There my car was equipped with a new battery and the recall item was not fixed because the manager refused to work on the vehicle because of the modifications. I called laquinta Dodge to complain and my vehicle was returned to me with the engine leak, the unserviced recall item and now in doesn't shift into gear. The cathedral city service center and the laquinta service center didn't even check to see if the problems were in anyway way connected to the modifications. They just refused to even look at it. Now there is another recall on my Dodge Grand Caravan that has to do with the airbags and laquinta is refusing to work on it. In summary my vehicle arrived in palm springs fully operational in June 2006 and ever since the first contact with cathedral city service center my vehicle has been inoperable. Between the cathedral city and laquinta Dodge service centers my car now has an engine leak, a bad heating coil, defected airbags problems shifting into gear and does not start. My vehicle was fully operational and had 80 miles on it when it arrived at cathedral city Dodge in 2006 and now has 87 miles on it and is in operable. That?S 87 miles not 8,700 or 87,000 miles. It has only 87 miles because it hasn't been running since cathedral city and laquinta Dodge have damaged my vehicle.
- Palm Springs, CA, USA
Dear sirs: 2005 Dodge Grand Caravan SE. It has had numerous problems, few of which were fixed properly when brought back to the dealership. Finally, on October 04, 2006, with 29000+ miles on the vehicle, an axle broke as my son, daughter-in-law, and two grandchildren under two years old pulled out of a parking lot onto the road. Had this happened on an interstate, with the vehicle moving at a high rate of speed, there is every likelihood that a fatal accident would have occurred. Axles do not break except under extreme circumstances or when there is some fatal fault with the manufacture itself. This is not a vehicle which has been abused. It has been used to Transport housewives and small children back and forth to school, to grocery, etcetera. It has been serviced at all proper intervals at the mechanicsville, va dealership where it was purchased. Except to move the vehicle so as to avoid storage charges, I will not have any member of my family transported in this vehicle. The service department at mechanicsville Dodge claims to have repaired the vehicle and that it is safe. They have all ''' driven it and it drives fine!'' that is illogical for a number of reasons. First, it ''drove fine'' right up until the moment the axle broke, even though numerous electrical and other problems existed which were not fully repaired at that time. Second, I have absolutely no reason, based on my past experiences with shoddy work and outright falsehoods at this store, to believe that this shop is capable of properly repairing the vehicle. Third, there is no reason to believe that other life threatening problems do not exist, lurking in this vehicle to strike my family if we were to trust it or mechanicsville Dodge once again with our lives.
- Aylett, VA, USA
- Brownstown, MI, USA