5.5
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 16,125 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2005 Dodge Grand Caravan which has 38500 miles on vehicle. The front swaybar bushings are wore out and it now makes a loud clunking noise every time it goes over a bump. Dodge says it is a wear item and will not replace it even though I have an eight year/80000 mile warranty. If they will not fix this I will say this is the last american car I will buy.
- Massillon, OH, USA
Since purchasing in 2004. I have had to take back the van numerous times to complain to the dealership about noises while driving in the steering brakes and front right wheel base area. Brakes popping and scrubbing, wheel base makes a scrubbing/cracking noises, and there was a whining noise while slowing at stops and in parking lots. They have replaced a map light. My sliding doors have stopped working once but the problem has not occurred again to take to the dealer. At a red light when it turned green I went to go and the engine cut off would not restart immediately. Luckily no one was behind me and no oncoming traffic. I was on a hill and able to roll to the side and put the van back in park to restart. 08/11/05 took to dealer ship and they performed a computer flash update and listed a label aut and label gen part. Here are the service dates when I took in it each time to complain about steering and driving noises. 08/04/05 took to dealer ordered parts serviced on 08/11/05 replaced power steering reservoir. 11/17/05 replaced rack and pinion. 08/16/06 took in brakes starting making noises told we had 20% left at 16,812 miles they told us to replace the brakes. 08/16/06 also had them look at the same noise as before and they lubed/greased strut dust covers. 11/08/06 took back for same noises and they replaced the sway bar links found my steering fluid low, replaced fluid and stated they could not find any cracks/leaks. I am still hearing noises come from the right front wheelbase. The power steering fluid has fixed the whining noises as of today. The brakes are not popping. They said the sway bar links fixed the popping.
- Carrollton, GA, USA
First noticed popping/rubbing noise in front end. Took in and they replaced the front stabilizer bushings and etc.. that was in Oct 2005. I have taken back to wilson Dodge in jackson, ms 3/4 times since. The problem still exist. The service man said he hear noise when turning 1/4 to right. But when I went to pick up vehicle they had not done anything to it. I have a friend that's a mechanic. He said the rack and pinion system is going out and is bad. I have stated this to wilson Dodge. They wanted me to sign the last paper work but I would not sign because they had not fixed problem. I am taking to other Dodge dealer ship this week to see if they can find problem. Also I had to replace the brakes already at 26,000 miles. And they said I needed new rotors. This is ridiculous. I had a 1998 Dodge Caravan and only had to replace brakes once on it and it had 98,000 miles on it.
- Florence, MS, USA
- Calgary, 00, USA