10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 76,650 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2007 Dodge gran Caravan. The contact stated that the air bag warning indicator had been illuminating on and off for approximately one month. The vehicle was taken to macdonald motors auto group dealer in bridgton, me that diagnosed the vehicle as having occupant restrain module failure and needed replacement. The vehicle was repaired but the warning indicator kept illuminating. The vehicle was diagnosed again by macdonald motors auto group dealer and was diagnosed as a seat sensor failure. The contact purchased a used seat from a salvage yard. The vehicle was repaired, but the warning indicator was still illuminating. The manufacturer was not notified of the failure. The approximate failure mileage was 113,000.
- Baldwin, ME, USA
My wife is handicapped. I own a lowered floor minivan with a ramp for wheelchair access. Vantage mobility international ("vmi"), 5202 South 28th place, phoenix, AZ 85040, (602) 243-2700 did the conversion of my 2007 Dodge Grand Caravan to make it handicapped accessible ("ramp van"). Dodge/Chrysler ("Dodge") works with vmi and a Dodge dealer in tempe Arizona to sell ramp vans nationwide through a dealer network. Ramp vans are sold through local dealers who provide both warranty and non warranty service for the conversion elements of the ramp vans. Local Dodge dealers provide non-conversion warranty and non-warranty service. It is not unusual for each to point the finger at the other concerning electrical and mechanical problems. The driver's side front air bag does not work properly. It only operates intermitently. It has been taken to both vision Dodge (920 panorama trail South, rochester, NY 14625, (585) 385-5700, and autocrafting 72 hinchey road, rochester, NY 14624 on several occasions for repairs to the airbag system. Autocrafting reported that vmi was involved in troubleshooting the problem. Between vision Dodge and autocrafting there have been 3 or 4 attempts to fix the airbag problem to no avail. Vision Dodge charged me substantial costs for repairs that did not fix the problem. Neither Dodge nor vmi has been able to fix the problem. The air bag failure and the inability of Dodge and vmi to fix it indicates a major design failure in an essential and legally required safety system. The airbag system goes on and off while being driven on city streets and highways as reported by the vehicle's warning lights. Whoever is driving the vehicle is at serious risk of death or injury should the van be involved in an accident with the airbag not working. Occurred 12/2015 and from October 2016 to date.
- Rochester, NY, USA
Seat belt light stays on even though there have been no accidents or bag deployments.
- Frankfort, IL, USA
The contact owns a 2007 Dodge Grand Caravan. The contact stated that the driver and passenger air bag indicators flashed on and off. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 110,000.
- Jacksonville, FL, USA
4/17/2016 we had an accident which totaled our van. The front was damaged and the van was totaled however the air bags did not deploy even the windshield was damaged
- Wadesville, IN, USA
The contact owns a 2007 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Maumee, OH, USA
The contact owns a 2007 Dodge Grand Caravan. While driving at 65 mph, the air bag warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the front driver side seat belt latch needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to a dealer who diagnosed that the bladder pressure sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 74,000.
- Coon Rapids, MN, USA
The contact owns a 2007 Dodge Grand Caravan. The contact was driving 50 mph when he crashed into a row of trees and the air bags did not deploy. The contact suffered injuries as a result of the crash. The vehicle was towed to a collision shop and the contact was informed that the air bag sensors were not connected and were corroded. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 65,000.
- South Lyon, MI, USA
Airbag warning light came on and took it to the dealer. The dealer stated that the front impact sensors went bad because the wire harness corroded and caused the open circuit, causing the airbag warning light to come on causing damage to the components.
- Ypsilanti, MI, USA
Air bag light came on and will not go off. Per owners manual and other sources - this is a failure of the airbag sensor. Cause is leakage into the sensor from road salt and or water. Air bag is possibly in a non-working condition - thus leaving the potential for bodily harm if a crash should occur. Manufacturer is not offering a fix at this time, and actually denies any problems with said devices.
- Hartland, WI, USA
The contact owns a 2007 Dodge Grand Caravan. While driving approximately 60 mph the air bag light began to illuminate. The manufacturer was notified and informed the contact there were no recalls for this failure. The failure was not diagnosed and the air bag light remained illuminated. The failure mileage was 60,000 and the current mileage was 61,500.
- Osseo, MI, USA
Met herd of horses on main road, hit horses killed 4, totally wrecked my 2007 Dodge Grand Caravan, no air bags deployed, repeat no air bags deployed. Driver airlifted to Norfolk, gen hospital, 5 facial fractures, Chrysler notified on 2-22-10, as of 03-06-10 no response, cair number 19335234. Have photos available, feel massive failure with air bags a great risk for future accidents, what do I do next.
- Suffolk,, VA, USA
- Bountiful, UT, USA