10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
31,660 miles

About These NHTSA Complaints:

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problem #10

Feb 202014

Grand Caravan

  • miles
The air conditioning broke. After several trips to the mechanic which included several fillings of A/C refrigerant (which all leaked out in the environment), dye, and hours of labor, he was still unable to find the leak. After going to a different A/C specialist, they were able to find the leak in the discharge hose. The mechanic stated this was not uncommon for this make and model, as this hose design was faulty. More specifically, it is too short. The new discharge hose (part# 4677577ac) came directly from the dealer and is longer than the original hose. This says to me that Dodge admits the old part was faulty, as they are replacing it with a longer hose than was initially put in the vehicle. After all was said and done, the cost was nearly $600 to fix this issue, not to mention damage done to the environment, which all could have been avoided by replacing a simple hose.

- Tallahassee, FL, USA

problem #9

Jun 072012

Grand Caravan 6-cyl

  • Automatic transmission
  • miles
2008 Dodge Grand Caravan. Consumer writes in regards to recall LO1, K25, J29 concerning the occupant restraint controller the consumer had to return to the dealer because steam started coming from under the hood, after the recall was performed. The consumer referenced recall # 14V373000. The dealer informed the consumer, the parts were not available. Updated 11/13/14 updated 01/22/15.

- Arlington, TX, USA

problem #8

Jun 182012

Grand Caravan 6-cyl

  • 42,749 miles
The air conditioning on my vehicle stopped working. Took it to a service center for repair. (did not use dealership because the service is terrible and car was out of warranty) repair was made and the shop even pointed out the flaw in the part and that it had be redesigned. Found out that a customer satisfaction notification K04 had been issued for the A/C discharge hose which is what was replaced on my vehicle. Contacted Chrysler and claim for reimbursement was denied because my vehicle VIN did not qualify even though it was the correct model year, during the build period, the correct engine type in a cold weather state and exactly the part that was recalled for other vans. Apparently Chrysler is not willing to reimburse and do the right thing for a part they know is bad so I was told my only way to get any reimbursement may be to file here and if enough other people have the same issue that another recall may go out in which my car would qualify.

- Farmington Hills, MI, USA

problem #7

Jul 012008

Grand Caravan

  • 2,000 miles
The contact owns a 2008 Dodge Grand Caravan. The contact stated that the brakes made a grinding noise when depressed. The vehicle was taken to the dealer for the brake failure several times. The dealer replaced the brake pads and calipers twice but the failure was not corrected and there was a significant increase in braking distance. In addition, the air conditioning unit failed and would not blow cold air. The vehicle was not repaired. The failure mileage was 2,000 and the current mileage was 28,296.

- Philadelphia , PA, USA

problem #6

Jul 012011

Grand Caravan 6-cyl

  • 55,000 miles
The contact owns a 2008 Dodge Grand Caravan. The contact stated that she received notification of NHTSA campaign id numbers: 10V611000 (equipment:electrical:air conditioner) and 11V394000 (air bags:frontal). The contact had been on the waiting list to have her vehicle repaired under the recall since July 2011. The contact was unable to understand why the recall repair parts were taking extremely long to be shipped. The manufacturer was not contacted. And the vehicle was not repaired. The failure mileage was 55,000 and the current mileage was 60,000.

- Maridian, ID, USA

problem #5

May 082011

Grand Caravan

  • 71,548 miles
The contact owns a 2008 Dodge Grand Caravan. The contact stated that the air conditioner stopped blowing cold air. The contact took the vehicle to their mechanic and was told that there was a crack in the discharge hose. The contact spoke with the dealer in regards to NHTSA campaign id number: 10V611000 (equipment: Electrical: Air conditioner) and was told the vehicle was not included in the recall. The vehicle was not repaired. The failure and current mileage was 71,548.

- Kernersville, NC, USA

problem #4

Jun 012009

Grand Caravan 6-cyl

  • Automatic transmission
  • miles
2008 Dodge Grand Caravan. Consumer states there have been five recalls for her vehicle and had problems before the recalls were announced. She would like to terminate her lease early. In June 2009, the vehicle needed new front brake pads and rotors at only 15,000 and again in August 2010. In the spring, the vehicle had no air condition. The dealer informed the consumer the part was manufactured too short and froze during the winter, which caused fluid to leak out. The problem was resolved after 3 weeks. In June 2010, the same hose ruptured and again the consumer was left with no A/C. the radiator cap had to be repaired which was why the consumer had to keep adding coolant. The washer fluid sensor was not working and needed to be replaced. In August 2010, the power sliding door stopped functioning for days. When the consumer took the vehicle to the dealer, they were unable to find a problem. However, two months later a recall was issued. The consumer stated she also experienced power failures with the vehicle. Each time the problem occurred the engine would run, but nothing else in the vehicle worked, such as the windows, locks, windshield wipers and interior lights etc. The problem was sporadic and each time the consumer went to the dealer, they were unable to find any problems.

- New Milford, CT, USA

problem #3

Jul 312010

Grand Caravan 6-cyl

  • Automatic transmission
  • 25,000 miles
The contact owned a Dodge Grand Caravan XLT. While the vehicle was parked the contact noticed white smoke coming out of the hood of the vehicle near the windshield. A passenger attempted to move the vehicle and black smoke was on the outside and inside of the vehicle. Fire was on the ground and the flames were 5 feet tall. She was able to extinguish the flames with cans of soda. The consumers husband jumped in the vehicle to back it up and as he did, the vehicle lost all power. The passenger stated that four trees and the grass caught fire. The fire department was called and the vehicle exploded. A neighbor extinguished the fire in the trees and grass; however, the vehicle continued to burn. A sheriff and fire department report were filed. The contact stated that no one was injured. Since she had a heart condition, a paramedic came and gave her oxygen. The vehicle was destroyed. The approximate failure and current mileages were 25,000. Updated evoq 09/20/10 prior to the fire, the air conditioner cruise control and read passenger door stopped working. Updated evoq 11/09/10

- South Wilwaukee, WI, USA

problem #2

Jul 092010

Grand Caravan

  • 60,300 miles
The contact owns a 2008 Dodge Grand Caravan. When the contact started the ignition and activated the air conditioner, warm air began to circulate throughout the vents. The vehicle was taken to an independent mechanic to diagnose a leak. The technician was unable to detect a leak and the air conditioner system was recharged. The failure recurred two days after the vehicle was serviced. The vehicle had not been repaired when the complaint was filed. The failure mileage was approximately 60,300. Updated 09/29/10.

- Chicago, IL, USA

problem #1

May 182010

Grand Caravan

  • 60,000 miles
The contact owns a 2008 Dodge Grand Caravan. The contact stated that while parked, she attempted to turn on the air conditioner but hot air blew out. The vehicle was taken to a repair shop where the air conditioning unit was recharged. The air conditioner functioned properly for approximately two hours before it failed again. The vehicle was taken back to the repair shop where the contact was informed that the entire air conditioning unit was replaced. The failure mileage was approximately 60,000. The current mileage was approximately 65,000.

- Macomb, MI, USA