10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 34,097 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2008 Dodge Grand Caravan. The contact stated that after using the key fob to open the rear driver's side door, the door began to independently close. The contact used the fob again to open it. The door continued to close so the contact had to manually force it open. While forcing it open, the contact fractured the sliding door able. The vehicle was taken to an authorized dealer where the contact was informed that the sliding door was not latched properly and needed a new motor. The vehicle had not been repaired. The failure mileage was approximately 56,000. The current mileage was approximately 59,000.
- Ypsilanti, MI, USA
While the rear hatch of our 2008 Dodge Grand Caravan was closing, our daughter walked behind the van. The rear hatch came down on her and did not stop. I hit the remote for it to go back up and it bounced on our daughter and began coming down again on her. I tried to lift it up while pulling my daughter out and it continued to come down. This van has been taken to rick hendrick Dodge on numerous occasions for the power side doors failing. The side doors bounce open upon closing and we find one or both doors open when returning to the van from a store, etc. This has been reported as a safety issue to the dealership and to Chrysler. We get the same response each time, which is they are unable to duplicate the problem. We have many witnesses who have seen this happen, including our salesperson. Unfortunately, instead of rectifying the problem, our daughter now has a serious, complicated neck injury. She is being followed by a pediatric neurosurgeon at present. We have no idea what her prognosis will be. To date, she has had X-rays and an mri and remains in a cervical collar. She will have more X-rays in 2 weeks. She is a competitive gymnast who now has no activity. The power doors to these vans are extremely dangerous and people need to be aware of this.
- Summerville, SC, USA
The side sliding doors do not function properly when pushing button to make them close. They will close then reopen continuously. The doors have tried to close when my son was getting in the car. Thank goodness I was standing there to grab the door, because it would of caught his leg and hurt him. Something needs to be done with these doors, because I am not the only one that has had these problems.
- Charleston, SC, USA
The contact owns a 2008 Dodge Caravan. After opening the passenger side rear door, the contact noticed smoke from the latch interlock area, in order to stop the smoke, the contact sprayed water into the area of the door where the interlock was. There were no injuries or reports filed. The vehicle was being diagnosed by the dealership at the time of the complaint. The current and failure mileages were approximately 23,000.
- Scottsdale, AZ, USA
Automatic sliding doors fail to stay open when parked on a hill and have closed while child was getting in. Automatic sliding doors fail to close when sitting on a hill. This always happens when sitting on a hill and sometimes when sitting on flat surface. There is a service bulletin for these problems but no recall. This could be very dangerous for a child getting in or out of the vehicle thinking the door has latched open when it has not.
- Ridgeway, VA, USA
Brakes, transmission, doors.
- Winthrop, MA, USA
The contact owns a 2008 Dodge Grand Caravan. The contact stated that the vehicle is equipped with a remote control that operates the rear hatch. The remote is used to place the wheelchair inside of the vehicle with the lift. The remote control is defective, and opens and closes the rear hatch and side doors without warning whether the buttons have been pressed or not. The manufacturer stated that they would investigate the issue, but he has not yet heard a response. The vehicle was taken to the dealer and they claimed to have reset the remote, but the failure still persists. The contact believes that this is a safety hazard because if the vehicle is parked and unattended, it could easily be stolen due to the doors opening randomly. The contact stated that there was a recall for the remote control. The VIN was unknown. The failure mileage was 29 and current mileage was 6,000. Updated 09/01/09. The sliding doors would open on their own. Updated 09/03/09.
- Madison, WI, USA
- Madison, WI, USA