10.0

really awful
Crashes / Fires:
11 / 0
Injuries / Deaths:
11 / 1
Average Mileage:
19,825 miles

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« Read the previous 20 complaints

problem #24

Feb 242015

Grand Caravan

  • miles
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Milton, WV, USA

problem #23

Jan 262015

Grand Caravan 6-cyl

  • 85,000 miles
My wife was driving my 3 children (ages 5, 3, and 18 months) home in our 2008 Dodge Grand Caravan. As she was pulling up to a stop sign, the airbags deployed inadvertently. Although, no one was injured, it was quite traumatic for my kids. They would not re-enter the van and had to receive a ride home from a local police officer. I contacted Chrysler the next day. It took them over two weeks to send someone to inspect the vehicle. During that time, after having left repeated messages with Chrysler, someone finally called me back and said that would not provide a replacement vehicle during the investigation, and they basically blamed me for the incident. They said there were recalls on the van that were not addressed. I informed him that I had not seen any recall regarding airbag safety. The man on the phone had 2 addresses on file, of which neither was currently accurate. He said that I should have contacted them when we moved. Finally after almost 4 weeks, they wrote me a letter saying that they were not taking responsibility. They told me that I should report the incident to my insurance company to have them cover it. Since then, I have found that there was a recall to the HVAC drain tube and grommet that could leak and cause malfunction to the airbags.

- Dacula, GA, USA

problem #22

Jul 152014

Grand Caravan

  • miles
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Boothwyn, PA, USA

problem #21

Feb 192015

Grand Caravan

  • miles
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Danville , PA, USA

problem #20

Oct 062014

Grand Caravan

  • miles
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) in October of 2014; however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to do the repair. The manufacturer was made of aware of the issue. The contact had not experienced a failure.

- Indianapolis, IN, USA

problem #19

Oct 062014

Grand Caravan

  • miles
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) in October of 2014; however the part to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made of aware of the issue. The contact had not experienced a failure.

- Indianapolis , IN, USA

problem #18

Jan 222015

Grand Caravan

  • miles
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Clinton, MD, USA

problem #17

Sep 292014

Grand Caravan

  • miles
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Memphis, TN, USA

problem #16

Jan 122015

Grand Caravan 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The VIN was also included in NHTSA campaign number: 11V139000 (electrical system). The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 4/21/15

- Richland, WA, USA

problem #15

Aug 292014

Grand Caravan 6-cyl

  • 102,000 miles
My 18yr son was driving the van at highway speeds (65 mph) when he described a sudden inability to control the vehicle. The steering became hard to control and the brakes here hard to push. He thought the brakes had failed. Due to the inability to control the van he drifted into the passing lane where a car to the rear of him struck his rear quarter panel, causing his van to spin out of control. The vehicle spun and came to rest in the meridian. The police report stated" no evidence of brakes locking up" as there was no skid marks in the road way until the vehicle was leaving the road sideways. The air bags did not deploy. The damage to the vehicle includes substantial front, side and rear panel damage the front and rear tires are out of alignment, exhaust pushed up into rear quarter panel and the force caused the battery to slide out of place. The engine warning lights were all on to include the air bag light. We called Chrysler because we saw the recall on line. Meanwhile 5 days after the accident we received the recall notice in the mail stating it was fine to drive the can until the recall was performed.they sent an investigation team to examine the van and determined the brakes were at fault. However the brakes were new including rotors 2 weeks prior and upon having my own inspection done the brakes were found in working order, no warped rotors or burnt pads that would suggest a brake lock up at 65mph, tires(snow tires as my son was heading to college in northern Maine ) are in good condition with no evidence of flat areas (as one might expect with brakes locking up) we had engine diagnostics checked and found an yaw warning at the time of the accident with no other engine codes noted. All engine lights were lit up at the time of the accident much like what happens when you shut the ignition off while the vehicle is in motion only to reset upon normal restart.

- Dedham , ME, USA

problem #14

Nov 052012

Grand Caravan

  • miles
Received "safety recall L01" to replace the occupant restraint controller module (orc). The L01 recall was performed at Dodge dealership in daytona auto mall, daytona beach Florida where the vehicle was originally purchased. According to the procedure to replace the orc, the electronic stability dynamic sensor (esp) had to be removed and re-installed as part of the replacement for the orc. Vehicle was picked up and driven home that day. The next day the vehicle was started and the esp, bake assist sensor (bas), and traction control sensor lights appeared on the dash. Returned vehicle to Dodge dealer to verify that this was not caused by the recall procedure. Dodge dealer checked ABS codes and said the steering angle control /clock spring sensor was defective, and would cost $500 plus to fix. All these components are connected to the ABS system. I just cannot believe that one day after the L01 recall was done, that another component of the ABS system failed.

- Port Orange, FL, USA

problem #13

Sep 042012

Grand Caravan 6-cyl

  • 35,850 miles
While driving to the market my wife experienced a sudden shudder in the steering/brakes pulling the vehicle out of the driving lane towards the shoulder. She brought the vehicle to a stop of the shoulder. She noticed the esp/bas warning light and the slippery road/traction control warning light had both activated on the dash/instrument panel. We brought the vehicle to the dealer who informed us the steering angle/clockspring sensor which activates the drivers airbag had failed and needs replacement. According to the dealer the item is not covered under warranty and repair would cost a total of $508. Dodge recalled Caravan 1996-2000 for a similar issue. We have already had to replace all the brakes, for what was termed premature whereout, at approx 22,000 miles. We had to replace the electronic keys which both crumbled after the 3rd year. What's next"??" any help in this situation would be much appreciated.

- Houma, LA, USA

problem #12

Jun 072012

Grand Caravan 6-cyl

  • Automatic transmission
  • miles
2008 Dodge Grand Caravan. Consumer writes in regards to recall LO1, K25, J29 concerning the occupant restraint controller the consumer had to return to the dealer because steam started coming from under the hood, after the recall was performed. The consumer referenced recall # 14V373000. The dealer informed the consumer, the parts were not available. Updated 11/13/14 updated 01/22/15.

- Arlington, TX, USA

problem #11

Mar 232012

Grand Caravan

  • 14,750 miles
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign id number: 11V394000 (air bags:frontal:sensor/control module) and contacted the dealer to secure an appointment for recall realted repairs. The dealer advised the contact that the parts needed for the recall repair would not become available for two-three months. The contact was not pleased with the time frame involved with having to have the recalled component serviced. The manufacturer was not contacted. The vehicle was not repaired. The failure and current mileage was 14,750.

- Canonsburg, PA, USA

problem #10

Mar 192012

Grand Caravan

  • 39,000 miles
The contact owns a 2008 Dodge Grand Caravan. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number 11V394000 (air bags:frontal:sensor/control module). The vehicle was taken to an authorized dealer and the contact was informed that only four sets of the parts could be ordered per week. As a result, the contact was informed that she would have to have the vehicle repaired at a later date. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 39,000. The VIN was unavailable.

- Silver Spring, MD, USA

problem #9

Mar 162012

Grand Caravan

  • 98,700 miles
The contact owns a 2008 Dodge Grand Caravan. The contact stated that the vehicle was repaired under the recall associated with NHTSA campaign id number 11V394000 (air bags:frontal:sensor/control module). Two days later, the air bag warning light illuminated while driving 30 mph. The vehicle was taken back to the dealer. The manufacturer was also notified. The vehicle was not repaired. The failure and current mileages were 98,700.

- Winston Salem, NC, USA

problem #8

Mar 152012

Grand Caravan

  • miles
The contact owns a 2008 Dodge Grand Caravan. The contact stated that after receiving notification of NHTSA campaign id number: 11V394000 (air bags:frontal:sensor/control module) the contact called the dealer to secure an appointment. The dealer advised the contact to bring the vehicle to the dealer so they could order the part needed for repairs. The contact stated that the recall advised that the dealer should have the part available. The contact stated that the dealer did not adhere to the recall notice. The contact had not experienced a failure. The current mileage was 24,000.

- Salem, MO, USA

problem #7

Oct 242011

Grand Caravan

  • 75,000 miles
The contact owns a 2008 Dodge Grand Caravan. The contact stated that while driving approximately 10 mph, all of the air bags in the vehicle inadvertently deployed. The vehicle was towed to an impound lot. The vehicle was not taken to the dealer for diagnostic. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 75,000.

- Murrieta, CA, USA

problem #6

Oct 242011

Grand Caravan 6-cyl

  • 52,000 miles
Occupant restraint control computer module for the air bag failed and needed to be replaced.

- Boiling Springs, SC, USA

problem #5

Sep 012011

Grand Caravan

  • 104,000 miles
The contact owns a 2008 Dodge Grand Caravan. The contact stated that there was a leak coming from the HVAC onto the occupant restraint control module, causing the airbag warning light to illuminate. The dealer and manufacturer advised the contact that the VIN was not associated with NHTSA campaign id number: 11V394000 (air bags:frontal:sensor/control module) recall. The vehicle was not repaired. The current and failure mileage was 104,000.

- Altharetta, GA, USA

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