2008 Dodge Grand Caravan. Consumer writes in regard to NHTSA safety recall 20V-396.

- Reform, AL, USA

On 4/22/22 a lady hit my van so hard and no air bags deploy. I hit my head on the steering wheel and it never came out. No air bags in my van came out. Also the seal belts didn't hold anyone into place.

- Bensalem, PA, USA

The vehicle entered "limp home" mode on a busy highway. After a little research, I found out that this could be caused by a short in wiring. There was already a recall on this vehicle related to the wiring harnesses in the rear sliding doors. At the time, we were experiencing no issues, but took it anyway where we were told that everything was OK and as far as I know, no work was done to correct the potential defect. Subsequently that assembly has fallen apart on both sides and now we're left with a vehicle that repeatedly enters limp home mode often at very inconvenient times, triggering the wipers, as well as all the lights on the dashboard. We'd really like to know that this known issue can be fixed and that Chrysler/Dodge didn't actually put an expiration date on safety.

- Upper Chichester, PA, USA

The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 20V396000 (air bags, steering) however, the part to do the recall repair was unavailable. The vehicle was taken to jim shorkey North hills Chrysler Dodge Jeep Ram (7670 mcknight rd, pittsburgh, pa 15237) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool showed no unrepaired recall associated with the VIN.

- Pittsburgh, PA, USA

The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 20V396000 (air bags, steering) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Tualatin,, OR, USA

The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 20V396000 (air bags, steering). The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called woodhouse sioux city - Chrysler Dodge Jeep Ram Fiat (2101 6th St, sioux city, ia 51101, (712) 277-3221) who stated that the remedy parts were not yet available. The vehicle was not diagnosed nor repaired. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. VIN incomplete.

- Sioux City, IA, USA

Electric door locks and air bag system have stopped functioning normally. When you first start driving, the electric door locks are supposed to lock at 15 mph. Sometimes they will not lock until you are going 30 mph or 45 mph. Note that all three speeds are multiples of 15. After the doors eventually lock themselves, all of the door locks in the vehicle will unlock without warning as you are driving. This can happen at any speed - 20 mph, 70 mph, whatever. Once they unlock, the vehicle will continue "unlocking" the doors repeatedly every 5- 10 seconds continuously. The front doors can be manually locked by pushing down the door lock button located at the top rear section of the door. As soon as you manually lock the doors, they will unlock again and continue to unlock the doors every 5 - 10 seconds as you are driving the car. In addition, the air bag warning light in the dash lights up when you start the car and stays continuously lit as you are driving it. I consider these dangerous defects. It is unsafe to drive, and my Dodge dealership told me there no "open recalls" for my vehicle. This vehicle has only 86,000 miles on it.

- Grandview, MO, USA

I was involved in an accident on June 15th, 2019. I hit a highway concrete median divider head on at approximately 60mph. The driver, passenger or side curtain airbags did not deploy.

- Festus, MO, USA

They did not open in 3 van wreaks - the faulty tipm fuse boxes were put in at the factory (reconditioned fuse boxes) Dodge has admitted to this in the Dodge durango's. there are many many more models in the Chrysler/Dodge group of cars and trucks with this same problem but they are making money hand over fist at their repair shops so why fix it there is a easy fix they are not telling you about, the capacitors in your car, van or truck are over loading to fix all you have to do is disconnect the battery both the negative and positive sides for 24 the fist time, then 3 hours, then again each time for 1 hour when you see a faulty light come on or lights on you dash panel flashing or your engine shuts off while driving.this should clear up after 3 times of doing this.this worked for me my van does not shut off anymore, no more dash lights flashing.you may have to do this more than 3 times ?.but it works has been over a year now. Happen while driving and sitting still.

- Memphis, TN, USA

Red light for front air bag

- Auburn, ME, USA

Takata recall. The airbag light is on and will not turn off, the horn does not work and the cruise control does not work. I was told it was the clock spring which is recalled on all other vehicles but does not show up on mine. This needs to be changed.

- Kinder, LA, USA

Car has had an active recall on it for two years. Dealer was made aware, but has yet to make any changes to the vehicle. Thankfully, I have not had any major accidents these last two years.

- Rock Hill, SC, USA

All the code light flashing on the dashboard, wiper automatically come on, speedometer cuts down to 0 when driving, driver side windows wouldn't roll down or the lock switch wouldn't unlock doors, lights flicker on and off while they are shut off, if lights on can't use bright light they cut out when all the code light flicker on. Like it shorting out. It does this sitting still or in motion. Happens when I am driving or sitting in a parking lot

- Chateaugay, NY, USA

The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. On several occasions, the contact called port city Chrysler Dodge at (888) 496-5156 (155 greenleaf ave, portsmouth, nh 03801) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Newburyport, MA, USA

Took my van into jeff wyler eastgate auto mall, in batavia, oh 45103, to have the two recalls fixed on my van and when I call to check up on the progress I get told that the tipm needs replaced and they are wanting to charge me $1,337.60 to fix it before they will even be able to fix my recalls. Both recalls are the ignition and the air bags, both of which are caused by the faulty tipm. So what are they repairing and replacing on my recalls knowing that the tipm is the main reason my van has recalls to begin with. The recall for my air bags is as follows: The airbags will either deploy at will or not deploy at all. The letter I got informing me of my recalls stated that it could be in the wiring harness or other places connecting my van to the airbags. The recall for my ignition is as follows: The airbags will either deploy at will or not deploy at all. The letter I got informing me of my recalls stated that it could be in the wiring harness or other places connecting my van to the ignition.

- Goshen, OH, USA

The contact owns a 2008 Dodge Grand Caravan. While driving 55 mph, the passenger side air bag deployed without warning or impact. Wickstrom Dodge & Chrysler of barrington, Illinois was made aware of the failure and stated that there was no recall and referred the contact to the manufacturer. The manufacturer was made aware of the failure and stated that there was no recall and that they would send someone to investigate/inspect the vehicle within two to three days. In addition, the manufacturer stated that the entire investigation process would take a month to complete. The failure mileage was approximately 44,000.

- Palatine, IL, USA

"takata recall" air bags did not deploy in 3 accidents I was involved in. Between 2013 and 2014 on city streets speed of other driver was 45 to 50 miles per hour.driver james crutchfield hit me broadsided on right side of my van knocking out the window and pushing in the door.van totaled out.- I have pictures of the van after the accident I am still trying to drive it, have not been able to repair the van

- Memphis, TN, USA

As previously occurred, Chrysler concealed a known safety defect from its customers and then refused to help with repairs. The defective component is called the totally integrated power module (or tipm). The tipm consists of a computer, fuses, and internal relays, and is responsible for controlling and distributing electrical power to the entire vehicle'everything from steering and brakes, to the alarm, headlights, and the fuel pump. Since the tipm controls power to a wide variety of essential vehicle systems, including safety and security systems, the defect often leaves the vehicles incapable of providing reliable or safe transportation. Many class vehicles fail to start (or take dozens of attempts before the engine will turn over) because of the defect, and vehicles start up at other times only to stall, sometimes while traveling at high speeds. Vehicles also continue running without the key in ignition. The tipm defect has caused headlights and taillights to suddenly shut off. It has also caused horns to honk, car alarms to sound, and windshield wipers to activate all on their own. The tipm has also caused airbags to not deploy in some scenarios.

- Kingwood, TX, USA

The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign numbers: 14V373000 (electrical system, air bags) and 16V047000 (air bags). When the contact attempted to shift gears, the transmission seized without warning. The vehicle was taken to the dealer where it was diagnosed that the wireless ignition node module and the occupant restraint controller needed to be replaced. The vehicle was repaired, but the issue recurred. The manufacturer was not made aware of the failure. The failure mileage was 100,222.

- Tao Baja, PR, USA

The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Rockford, IL, USA